Customer Service Assistant
Resume:
Dominique Montgomery
**** ****** **. *********, **. 32505
*.*********@*****.***
Objective:
Interested in obtaining a fulfilling career as a Dental Assistant in order to utilize the expanded skills and qualifications gained, while contributing to the satisfaction of the patients and the effectiveness within the office.
Education:
Fortis Institute, Pensacola, FL
Dental Assistant January 2011
Certifications:
• Expanded functions
• OHSA
• Blood borne & Airborne Pathogens
• HIPAA
• First Aid / CPR
Qualifications:
• Chair side
• Assisting in amalgam and composite restorations
• X-rays
• Maintaining office records
Employment and Externship: October 2011- December 2011
Dr. Dan Henry DDS, Dentistry- Dental Assistant Extern
Pensacola, FL
• Assist in crown preparations
• Assist in root canal treatment procedures
• Sterilize instruments
• Take and process X-rays
• Assist in amalgam and composite procedures
Kmart- Office Clerk, Cashier, Customer Service November 2009- August 2011
Pensacola, FL
• Answering billing questions from customers
• Handling daily deposit deliveries to and from the bank
• Count checkout registers cash
• Disburse loans for registers
• Send bills for accounts payable and receivable
• Maintain office recorders
• Answer customer calls for overcharging and reimbursements
North Davis Baptist Early Development Center- Teacher October 2008 – February 2009
Pensacola, FL
• Assisted 1-2 year olds in the development of learning by singing the alphabets, counting and learning their colors
• Assisted in potty training
West Corporation- Customer Service Representative February 2008 – August 2008
Pensacola, FL
• Assisted in billing questions from customers
• Set up appointments for technicians
• Rescheduled appointments for technicians and customers
• Adjusted accounts pertaining to customers satisfactions
Dominique Montgomery
1301 Belair Rd. Pensacola, FL. 32505
*.*********@*****.***
References:
Ronell White
Factory Worker
414 Hyacinth Dr. Apt. 203
Pensacola, FL 32506
Katherine Clark
General Manager
Burger King
6890 Pensacola Blvd.
Pensacola, FL 32505
Veronica Hardaway
Teacher
2900 North Davis Hwy.
Pensacola, FL 32503
Contact this candidate