Customer Service Manager

Dear Hiring Manager:

I am interested in your job position for a Customer Service and would like to learn more about this opportunity.

I am a Customer Service Specialist, I have kept and maintain a 95% or above quality score for AT&T, BCBS, as well as Aetna. I have 5 years of experience. In this role, I would like to find a job where I can utilize my customer service skills.

I have maintain a quality score of 95% or better, customer service oriented, outbound and inbound customer service experience, and experience reading from a script or following a protocol in a call center environment would be an asset in this role.

Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person.

Sincerely

Lequita Cozart

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