CMBS,CPC-A

Constance D. Le Flore 414-***-**** • ************@*****.***

**** ***** **** **. • Milwaukee, WI 53206-2906

Objective

Health Services Professional with Certified Medical Billing Specialist, and Certified Professional Coder-Apprentice experience seeking a Medical Office position while continuing my education in Health Services Administration.

Key Skills

• CYMA Payroll Software

• Kronos Workforce Timekeeper

• Employee Personnel File and Records Organization and Maintenance

Education

Strayer University Milwaukee, WI

Bachelor of Business Administration, with Honors (expected May 2012)

Concentration in Health Services Administration. Relevant Coursework:

Health Services Organization Management Health Services Marketing

Health Information Systems Healthcare Human Resource Management

Healthcare Policy and Law

Bryant and Stratton College Wauwatosa, WI

[Medical Billing/Coding] GPA 3.85/4.00 December 2008

Relevant Coursework:

Insurance Reimbursement Medical Coding

Electronic Billing Procedures Medical Manager

Healthcare Policy and Law (HIPAA)

Professional Accomplishments

Administrative Support

• Performed administrative and secretarial support functions for the owner of a large childcare provider. Coordinated and managed multiple priorities and projects.

• Provided discreet secretarial and reception services for new admissions. Scheduled appointments and maintained accurate, up-to-date confidential client files.

• Assisted with general accounting functions; maintained journals and handled A/P and A/R. Provided telephone support, investigated and resolved billing problems for monthly reports.

Technology Skills

• Proficient in contemporary personal computer system operation including: Microsoft Windows; Microsoft Office (Word, Excel, PowerPoint, and Outlook).

• Adept at utilizing Internet resources for research.

• Utilize Excel and Access for data analysis and reporting.

Customer Service and Sales Skills

• Registered incoming patients as contracted at the Isaac Coggs clinic. Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.

• Conducted patient interviews to elicit necessary information for registration, accurate prioritization, and maintained guard presence.

• Orchestrated special events and reservations for Milwaukee Film patrons; managed customer relations and provided exemplary service to all customers.

Employment History

• Caregiver Horizon Home Care and Hospice Browndeer, WI 01/09 to 08/09

• Sales Associate Roettgers BP Glendale, WI 08/05 to 03/07

• Security Guard Wackenhut Corporation Milwaukee, WI 06/03 to 02/06

Affiliations / Interests

• Medical Association of Billers

• American Academy of Professional Coders

• Volunteer Aurora Sinai Hospital

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