LARRY A. ROYCE *** Ridge Road Sellersville, PA ***60 267-***-**** (cell) -- 215-***-**** (home)
*******@****.***
Exceptional Interpersonal Skills -- Excellent Organizational Abilities – Results Driven ____________________________________________________________________________________
CAREER HIGHLIGHTS Human Resources
• Established a professional corporate HR department for a manufacturer with 200-plus employees, five companies and sales of $40 million
• Recruited, interviewed and integrated hundreds of multi-cultural applicants during a period of phenomenal growth
• Achieved substantial savings, and improved benefits, by assessing and revising health, dental and life insurance policies. Reduced short and long-term disability costs by implementing new safety procedures.
• Improved training that helped increase worker productivity
• PHR Certification in 2008
Business Operations
• Saved over $100,000 in first year as business operations manager
• Cross-trained seven employees by improving communication between departments
• Directed the refurbishing of a 200,000 square foot office and warehouse building, securing all required zoning permits and completing the building on time and on budget. Increased energy efficiency and light output.
• Member of corporate management team
Sales, Customer Service & Development
• Cultivated strategic relationships and increased sales volume by identifying and seizing market opportunities, and aggressively pursuing new business
• Pursued an entrepreneurial, customer-focused approach to building top sales while providing superior service that increased customer retention
• Successful interim branch manager during the merger of two electrical supply companies
• Increased giving for a non-profit organization by 42 percent and doubled the number of donors in one year. Increased high-end donors by 25 percent.
• Raised the profile of a non-profit organization through promotional events, improved community relations and relationship building, resulting in more donations
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PROFESSIONAL HISTORY
May 2010 to May 2011 Human Resources Manager/ Business Manager AGC Flatplate Glass North America, Inc. Quakertown, PA 18951
Supported company operations by performing all human resources responsibilities including recruiting, performance reviews, writing job descriptions, workman’s compensation, weekly payroll, short-term disability insurance, EAP, and all other HR functions.
As business manager created Key Performance Indicator reports on a daily and weekly basis for corporate. These reports tracked sales, cost of labor, production, delivery, and safety issues. Served as the plant safety officer (performing and tracking safety audits on a daily basis); reviewed corporate safety alerts with production workers; created and led the safety committee.
2008 to 2009 Director of Development & Community Relations The Word FM radio network Souderton, PA Created a new position director of development for a radio network. In one year raised over $500,000.00 through on-air and direct mail campaigns; improved the response rate for pledges to 92% and streamlined receipting. Managed human resource matters involving severance packages and health benefits and community relations. 2002-2007 Corporate Human Resources Manager /Manager of Business Operations/Office Manager Solar Atmospheres, Inc. Souderton, PA Successfully managed three concurrent positions
• Human resources manager for 200-plus employees. Planned and evaluated all human resource functions; established strategic goals, evaluated benefits, payroll and employee training.
• Manager of business operations. Analyzed contracts and improved the procurement of parts and services.
• Corporate office manager. Directed the activities of a purchasing supervisor, data entry staff and receptionist.
1997-2002 Sales representative Ad-Tech Electronics, Inc. Harrisburg, PA Created a new territory in eastern Pennsylvania for a Harrisburg-based company. Increased sales 50% by opening over 50 new accounts (OEM, etc.) Additional Experience
• Fromm Electric Supply, Reading, PA
Sales representative and interim branch manager Strategic planning, employee training, re-organization and promotion First place Stellar Sales/Training Program
• Progress Electric Supply, Reading, PA
Sales representative
• Syndicated and local radio disc jockey and MC
• Apex Electric Supply, Souderton, PA
Sales manager Doubled sales in first six months
• All-Phase Electric Supply, Bethlehem, PA
Sales representative President’s Award for Outstanding Performance
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EDUCATION B.S. Pennsylvania State University, State College, PA Business and Marketing SHRM HR seminars CERTIFICATIONS & AWARDS PHR Certification 2008 President’s Award for Outstanding Performance
ADDITIONAL ACTIVITIES
Radio announcer and DJ for over 12 years and created syndicated radio broadcast
Larry A. Royce 324 Ridge Road Sellersville, PA 18960 267-***-**** (cell) -- 215-***-**** (home)
*******@****.***