Resume

Sign in

Customer Service Processing

Location:
Madison Heights, MI
Posted:
August 22, 2012

Contact this candidate

Resume:

Dianne M. Ponder

***** *****

Detroit, MI *****-*591

313-***-****

313-***-****

uw3ope@r.postjobfree.com

OBJECTIVE

Seeking to obtain a position in the area of Supervision in the Banking or Financial area.

EMPLOYMENT HISTORY

Asset Acceptance, Warren, MI

08/2009 - present Account Representative

Phone Collection

H&R Block, Detroit, MI

01/2007 - taxtime Client Service Coordinator

Customer Service, scheduling client's appointments, confirming appointments, checking clients in and out,processing walk-in clients, handling phone calls for priority client calling program, processing payment for tax service.

Detroit Municipal Credit Union, Detroit, MI

11-1987 - 9-2005 Collector

Processing Delinquent and Regular loan payments, Processing Auto Repossession, Bankruptcies, Small Claims Court Orders, Charge offs and Writ for Garnishment.

Michigian National Bank, Clawson, MI

10-1983 - 9-1985 Collector

Processing Regular and Delinquent Loan payments, Processing Foreclosures and Charge offs. Handle Phone Collection and Customer Service.

Manufuactureres National Bank, Detroit, MI

9-1985 - 10-1986 Collector

Processing Regular and Delinquent Loan payments, Customer Service and Phone Collections.

EDUCATION

Diploma

Major: General Business

Frankfurt American High Germany, MI

Did not complete

Major: Accounting

Wayne County Community, MI

SKILLS AND ABILITIES

Worked on the following computers: City Terminal, TRW, Collection and Fox System.

Dianne M. Ponder

11505 LAING

Detroit, MI 48224-2591

313-***-****

313-***-****

uw3ope@r.postjobfree.com

OBJECTIVE

Seeking to obtain a position in the area of Supervision in the Banking or Financial area.

EMPLOYMENT HISTORY

Asset Acceptance, Warren, MI

08/2009 - present Account Representative

Phone Collection

H&R Block, Detroit, MI

01/2007 - taxtime Client Service Coordinator

Customer Service, scheduling client's appointments, confirming appointments, checking clients in and out,processing walk-in clients, handling phone calls for priority client calling program, processing payment for tax service.

Detroit Municipal Credit Union, Detroit, MI

11-1987 - 9-2005 Collector

Processing Delinquent and Regular loan payments, Processing Auto Repossession, Bankruptcies, Small Claims Court Orders, Charge offs and Writ for Garnishment.

Michigian National Bank, Clawson, MI

10-1983 - 9-1985 Collector

Processing Regular and Delinquent Loan payments, Processing Foreclosures and Charge offs. Handle Phone Collection and Customer Service.

Manufuactureres National Bank, Detroit, MI

9-1985 - 10-1986 Collector

Processing Regular and Delinquent Loan payments, Customer Service and Phone Collections.

EDUCATION

Diploma

Major: General Business

Frankfurt American High Germany, MI

Did not complete

Major: Accounting

Wayne County Community, MI

SKILLS AND ABILITIES

Worked on the following computers: City Terminal, TRW, Collection and Fox System.

Dianne M. Ponder

11505 LAING

Detroit, MI 48224-2591

313-***-****

313-***-****

uw3ope@r.postjobfree.com

OBJECTIVE

Seeking to obtain a position in the area of Supervision in the Banking or Financial area.

EMPLOYMENT HISTORY

Asset Acceptance, Warren, MI

08/2009 - present Account Representative

Phone Collection

H&R Block, Detroit, MI

01/2007 - taxtime Client Service Coordinator

Customer Service, scheduling client's appointments, confirming appointments, checking clients in and out,processing walk-in clients, handling phone calls for priority client calling program, processing payment for tax service.

Detroit Municipal Credit Union, Detroit, MI

11-1987 - 9-2005 Collector

Processing Delinquent and Regular loan payments, Processing Auto Repossession, Bankruptcies, Small Claims Court Orders, Charge offs and Writ for Garnishment.

Michigian National Bank, Clawson, MI

10-1983 - 9-1985 Collector

Processing Regular and Delinquent Loan payments, Processing Foreclosures and Charge offs. Handle Phone Collection and Customer Service.

Manufuactureres National Bank, Detroit, MI

9-1985 - 10-1986 Collector

Processing Regular and Delinquent Loan payments, Customer Service and Phone Collections.

EDUCATION

Diploma

Major: General Business

Frankfurt American High Germany, MI

Did not complete

Major: Accounting

Wayne County Community, MI

SKILLS AND ABILITIES

Worked on the following computers: City Terminal, TRW, Collection and Fox System.



Contact this candidate