Customer Service Management
Resume:
Jones, Rachel D.
Fairburn, Georgia 30213
*****************@*****.***
Summary • Demonstrated achiever with exceptional knowledge of computer operations, business practices, employee and time management, and logistics.
• Strong in logistics and law background combined with fluency in years in management, including “Advanced Level” U.S. Army training.
• Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
• Extensive computer training, including knowledge of multiple networking environments and business software packages.
• Enthusiastic and experienced in overseas travel and education through the military.
Education B.A. Degree in Criminal justice
Georgia Military College, Fairburn, GA 30213
Summer Semester 2011
B.A. Degree in Criminal Justice
Strayer University, Douglassville, GA
Concentration in Administrative Justice. 2010
B.A. Degree Administrative Justice
Cochise College, Sierra Vista, AZ 85613
B.A. Degree in Administrative Justice
University of Maryland, Camp Humphrey’s, Korea 2009
2006
Career History & Accomplishments
United States Army:
• Worked directly with Strategic/tactical planning for a large warehouse.
• Researched and wrote marketing, financial, and feasibility reports concerning new business acquisitions and acquisition prospects.
• Played key role in employee comradaire and leadership.
• Prepared reports and service contracts for the 556th Ordinance Company and the main Ft. Huachuca warehouse.
• Played key roles in all aspects of warehouse functions to include forklift driving, truck driving, inventory, shipping and reciving, and stock contol. 2005-2010
Atlanta Hartsfield Jackson: MACK II
• Cashier/server
• Gained firsthand experience on protocol and customer service.
• Responsible for inventory on front line, and ordering from backhouse. 2001-2002
Memberships & Affiliations
• U. S. Army
• JROTC
• Girl Scouts
• Toastmasters
• Christians for change youth department
• Political party volunteer
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