Customer Service Manager

Raquelle M. Newton

**** **** **** ****** ********, New York 11210 917-***-**** ***********@*****.***

Objective: Seeking challenging work whereby I could utilize, perform, and accomplish where I can enhance my knowledge and contribute to the growth of the organization with my skills and experience.

Education: Brooklyn College the School of Education…08/09- Present

Major: Education, Concentration: Mathematics. B.S in Progress

Long Island University the School of Nursing and Pharmacy…09/08- 05/09

Experience:

08/10-Present The Children’s Place (Kings Plaza) Brooklyn, New York

Sales Associate/ Cashier

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements.

• Assist in floor moves, merchandising, shipment, display maintenance, and housekeeping

• Issue receipts, refunds, credits, or change due to customers.

• Process merchandise returns and exchanges.

02/06-05/08 York College Queens, New York

Teacher’s Assistant

• Assist in planning and implementing the daily program under the direction of the Lead Teacher.

• Assist in planning and preparing the learning environment

• Supervise the classroom when the Lead Teacher is out of the room.

• Assist the Lead Teacher in other ways as requested.

Volunteer:

• Helping Hands A school organization made to help raise money for different charities and causes.

• S.E.T 4 You A school Event Planner and organization made to help raise money for different causes.

• Down State Hospital Office Clerk

• Skills:

• Ability to work independently and with others.

• Proficient in Microsoft Word, Office, and Power Point.

• Enthusiastic, organized, and adapt to new concepts quickly.

References:

Reginald Noel L’asso Manager 347-***-****

Natasha Scantenbury……The Children’s Place manager 718-***-****

Melissa Solomon Supervisor at York College Program….347-***-****

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