Certified Pharmacy Technician

JOHN C ULMSCHNEIDER

***** **** ***** *** #****, Fort Myers, Florida, 33913

Cell: 239-***-****, email: ******@*****.***

Registered Pharmacy Technician, CPhT with an active Florida license.

Strong knowledge of principles and processes for providing high quality customer and personal services and developing excellent customer relations. This includes customer needs assessment, offering solutions, meeting quality standards for services, and evaluation of customer satisfaction.

Hands-on experience with day-to-day activities in a retail pharmacy environment.

Detail oriented.

Enthusiastic and motivated.

Great ability to communicate information and ideas in speaking so others will understand.

Resourceful and innovative. Ability to adapt quickly to challenges.

Relevant Career Experience

Healthcare Consultants Pharmacy Staffing February 2012 – Present

Longwood, Florida

PRN Pharmacy staffing assignments in clinical settings.

Working knowledge of QS/1 Operating System

Target Pharmacy – Seasonal Staffing

15880 San Carlos Boulevard, Fort Myers, FL 33908 August – October 2011

Registered Pharmacy Technician February – May 2012

Responsibilities:

Perform all day-to-day functions in a retail pharmacy setting including but not limited to:

Accurate and timely prescription order processing and dispensing.

Processing new prescriptions, transferring from store to store, existing prescriptions and auto-refills.

Inventory management including removing out dated medications, restocking medications not picked up by patients, and routine inventory restocking of new medications as received.

Problem resolution with patients concerning refills, insurance, and co-pay issues.

Focus on exceptional customer service when dealing with patients.

CVS Pharmacy – Seasonal Staffing October 2011 - February 2012

24800 S. Tamiami Trail, Bonita Springs, FL 34134

Registered Pharmacy Technician

Responsibilities:

Perform all day-to-day functions in a retail pharmacy setting including but not limited to:

Accurate prescription dispensing.

Prescription order processing from new prescriptions, transferring from store to store, refilling existing prescriptions, and auto-refills.

Inventory management including removing out dated medications, restocking medications not picked up by patients, and routine inventory restocking of new medications

Problem resolution with patients concerning refills, insurance, and co-pay issues.

Focus on exceptional customer service when dealing with patients.

CVS Pharmacy December 2010 - February 2011

13027 Lorain Avenue, Cleveland, OH 44111

Student externship position.

Remington College – North Olmsted Campus September 2009 - February 2011

Pharmacy Technician Program Graduated February, 2011

Mercy Medical Center, Canton, OH 1980 – 1995

Respiratory Therapist, Critical Care and Open Heart

Head Respiratory Therapist - Neonatal Unit

Perform all day-to-day functions of a Respiratory Therapist including but not limited to:

Teaching, training, and supervising, students, respiratory therapy technicians, and assistants on a daily basis.

Working as part of a team of physicians, nurses and other health care professionals to manage patient care.

Providing education in the form of formal lectures, in-service and hands-on presentations to physicians, residents, nursing staff, respiratory care staff and other health care professionals.

Educating patients and their families about their conditions and teaching appropriate disease management techniques, such as breathing exercises and the use of medications and respiratory equipment.

Explaining treatment procedures to patients to gain cooperation and allay fears.

Determining requirements for treatment, such as type, method and duration of therapy, precautions to be taken, and medication and dosages, compatible with physicians' orders.

Home Medical of Canton, Canton, OH 1992 – 1993

Staff Therapist for in-home care

Glen R Frye Hospital, Hickory, NC 1979 – 1980

Respiratory Therapist and Shift Supervisor

Broward General Medical Center, Ft. Lauderdale, FL 1973 – 1979

Staff Therapist, Critical Care, Neonatal and Open Heart

Other:

Time Warner Cable, Cleveland, OH 2004 - 2009

Direct Sales Associate

Education and Professional Training

Registered Pharmacy Technician, CPhT, PTCB Certified, August, 2011

Florida License # RPT 37125, active. Expires 12/31/2012

Pharmacy Technician Program

Remington College – North Olmsted Campus

Graduated February 2011

BCLS Certified, 2010

Ohio State Respiratory Therapy License

Broward Community College

Respiratory Therapy School

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