Customer Service Data Entry

Latasha Hillman 770-***-****

**** *** ****** ******** ** 30058 e-mail: ************@*****.***

EMPLOYMENT OBJECTIVE: Library/Fullfillment Coordinator

PROFESSIONAL ATTRIBUTES

• Typing 60 wpm

• MS Word / Excel

• Power Point / Internet

• Computer Skills / Data Entry

• 5 years Customer Service

• Versatile / Multi-tasker

• Work Well Independently

• Team Player

• Hardworking / Punctual

• Self-motivated

EMPLOYMENT HISTORY

UPS United Parcel Service November 2004-Present

Data Entry

Duties: Develop labels for outbound packages, greet guest, lifting/lowering, data entry

Residential Care Taker August 2003 –November 2004

United Cerebral Palsy of Georgia Atlanta, GA

Duties: Ensure safety and security for consumers, monitoring, documentation, assisting daily living skills, transport consumers to and from community outing, meet ISP goals, cleaning

Accountant (Student) January 2003 – May 2003

Georgia State University Atlanta, GA

Duties: Process checks into system, Separate checks, worked with NSI checks, place holds on student accounts, use formulas to add late fee’s,

Case Manager January 2002 – January 2003

Traveler’s Aid Atlanta, GA

Duties: Data entry. Provided customer assistance. Interviewed clients for program intake. Coordinated with other staff to provide job placement assistance. Working within a budget.

Telemarketing / Accounting / Student Supervisor January 2001 – December 2002

Georgia State University Atlanta, GA

Duties: Data entry. Reviewed / processed timesheets. Processed returned checks. Set up call room. Set performance goals. Trained and supervised new staff. Monitored team progress.

EDUCATION & TRAINING

College Graduate Sociology Major

Georgia State University, Atlanta, GA

Georgia State University ROTC Army Cadet

High School Graduate

Columbia High School of Technology, Decatur, GA

***** REFERENCES AVAILABLE UPON REQUEST ****

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