Admin Assist
Sacramento, CA
To Whom It May COncern,
This letter is to express my interest in the Admin Assist position listed on Craigslist.com. Based on my skills in the Customer Service, Administrative and Clerical skills in the work force, I am confident that I would be a great addition to your team.
My resume that highlights my ability/knowledge/expertise in Customer Service, Adminstrative, and Clerical/industries is enclosed. During my time at Rancho Auto Auction, I was able to (succeed/save money/save time/increase sales/increase productivity) in D.M.V.. We went from a company with bi-weekly auctions selling 100-125 cars per sale to eventually 300-400 cars per sale.
I am excited about the Administrative Assistant position and the ability to help your company succeed. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. I would appreciate the opportunity to review my qualifications in more detail and will contact you next Monday.
Sincerely,
Rebecca Carpenter
Rebecca J. Carpenter
North Highlands, California 95660
Cell 916-***-**** Hm 916-***-****
*************@****.***
Objective
Hard working, Detailed oriented, with over 8 years of
Clerical/Office experience. Also equally experienced in
Customer Service. I am a driven, fast learning indivial who
Works well under pressure, independently or as part of a
Team. Computer literate, (Word, Outlook, Excel, Power
Point) 50wpm, 10 key, filing, multi-line phones, and customer
Service expert. Department of Motor Vehicle
Title processing experience (Cleared Federal Background check) filing, mailing, ect.
Work Experience
Account Services/Retention Specialist
3/2007 - 2/2008 Sprint/Nextel, Rancho Cordova, California
High volume, high pressure inbound call center.
Take between 700-800 calls per month working with customers
To retain there business. Analyzing accounts to correct and
or educate customers on billing issues,
Equipment issues, any and all issues or concerns.
D.M.V. Title Specialist
7/2001 - 10/2006 Rancho Auto Auction
Rancho Cordova/California
Answering phones, greeting customer, filing, 10 key, data
Entry, multi-tasking, back up dispatch, backup accounting
A/P, A/R cashiering, money handling, mailing, heavy
Customer service, ((part of pilot program thru Dept of Motor
Vehicles, Federal clearance working with suppliers (Insurance Companies) in Salvage Department processing and prepping
Title work for processed claims.
Education
Admin Assistant
1/2001 - 7/2001 Farmers Insurance
Citrus Heights/California
answering phones, greeting clients, data entry, 10 key, performing daily maintaince on customers accounts, memos, filing dictating, maintaining daily emails, (Word, Excel, Power point, Outlook) scheduling appointments, ect.
Education
6/1996 - 12/1997 College of the Redwoods, Crescent City, California
Some College Coursework Completed
Associates Degree in Business, maintained 3.5 GPA
Skills
Word, Excel, Power Point, Outlook, 55 wpm, 10 key, all basic office skills with Microsoft, and all office equipment, multiple computers systems, multiple phones lines and systems.
Reference Name Phone Email Type
Ken Philip 916-***-**** *********@*****************.** Professional
Dale Howell 916-***-**** *******@***.*** Professional
Rebecca Carpenter
North Highlands, California 95660
*************@****.***
Objective
Hard working, Detailed oriented, with over 8 years of
Clerical/Office experience. Also equally experienced in
Customer Service. I am a driven, fast learning indivial who
Works well under pressure, independently or as part of a
Team. Computer literate, (Word, Outlook, Excel, Power
Point) 50wpm, 10 key, filing, multi-line phones, and customer
Service expert. Department of Motor Vehicle
Title processing experience (Cleared Federal Background check) filing, mailing, ect.
Work Experience
Account Services/Retention Specialist
3/2007 - 2/2008 Sprint/Nextel, Rancho Cordova, California
High volume, high pressure inbound call center.
Take between 700-800 calls per month working with customers
To retain there business. Analyzing accounts to correct and
or educate customers on billing issues,
Equipment issues, any and all issues or concerns.
D.M.V. Title Specialist
7/2001 - 10/2006 Rancho Auto Auction
Rancho Cordova/California
Answering phones, greeting customer, filing, 10 key, data
Entry, multi-tasking, back up dispatch, backup accounting
A/P, A/R cashiering, money handling, mailing, heavy
Customer service, ((part of pilot program thru Dept of Motor
Vehicles, Federal clearance working with suppliers (Insurance Companies) in Salvage Department processing and prepping
Title work for processed claims.
Education
Admin Assistant
1/2001 - 7/2001 Farmers Insurance
Citrus Heights/California
answering phones, greeting clients, data entry, 10 key, performing daily maintaince on customers accounts, memos, filing dictating, maintaining daily emails, (Word, Excel, Power point, Outlook) scheduling appointments, ect.
Education
6/1996 - 12/1997 College of the Redwoods, Crescent City, California
Some College Coursework Completed
Associates Degree in Business, maintained 3.5 GPA
Skills
Word, Excel, Power Point, Outlook, 55 wpm, 10 key, all basic office skills with Microsoft, and all office equipment, multiple computers systems, multiple phones lines and systems.
Reference Name Phone Email Type
Ken Philip 916-***-**** *********@*****************.** Professional
Dale Howell 916-***-**** *******@***.*** Professional