Home based data entry/copy typist

MARY ABIOLA

** ********* *****, **********, ****** SE28 8EL

Mobile: 079********

Email: **********@*****.***

PERSONAL PROFILE

A hard working, enthusiastic, self-motivated individual who strives to provide top quality service at all times. I work well as part of a team as well as using my own initiative; I am a good communicator, verbally and in writing. I often work unsupervised, under pressure and to tight deadlines with extreme dedication and accuracy.

SPECIFIC CAPABILITIES

 Proficient in the use of Microsoft office suite [Word, Excel, Access, PowerPoint, Presentation, Project]

PRESENT EMPLOYMENT

Post Office Limited Duration: Nov 2006-Till Date Customer Service Advisor

• Dealing with all customer queries and Providing counter services

• Assists customers by providing excellent customer service standards.

• Promoting Post Office financial products and performing clerical duties

PREVIOUS EMPLOYMENT

Citizens Advice Bureau Duration: Jan 2006-Oct 2006 Administrative Support

• Dealing with all enquiries competently

• Inputting data into the system using, Microsoft Word and Excel.

• Providing general and specialist information and advice to the public

• Referring clients to other agencies when it is considered they would receive a more appropriate service.

Oliver Johnson & Company Duration: Feb 2003-Dec 2005 Administrative Secretary

• Overseeing the administrative activities of the office

• Dealing with all enquiries via phone and transferring calls to the right department

• Storing and organising information

• Scheduling appointments and meetings

First Bank Duration: May 1996-Nov.2002 Confidential Secretary

• Dealing with correspondence, collating information, writing reports, ensuring

decisions made are communicated to the relevant people

• Maintain scheduling and event calendar.

• Open, read, route, and distribute incoming mail and other material, and

prepare answers to routine letters.

• Schedule and confirm appointments for clients, customers, or supervisors

• . Managing office space and property and dealing with personnel administration

• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

EDUCATION

Aptech World Wide Computer Institution Distinction in Certificate of

Proficiency in Information System

Management

The Institute of Commerce Ordinary National Diploma in Secretariat

Studies.

Pitman Examination Council Advanced Typewriting (111)

SKILLS TRAINING:

Holistic Community Care Ltd. Foundation Training in

Health & Social Care

Skills Train – Computer Training E-Commerce & Project Management

(In Progress)

PERSONAL SKILLS

• Well organised and able to multitask

• Planning and organising work schedule for better effectiveness & efficiency

• Efficient and professional in carrying out duties

• General administration support

• Have basic numeric and excellent IT skills in-line with my job function

Additional:

Enjoying voluntary work and my hobby is travelling.

Contact this candidate