Customer Service Quality Control

Brian Smith

**** ***** ***.

Ontario, N.Y. ****9

E-Mail: **********@***.***

Summary

Flexographic Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing. Master printer with solid work history and proven ability to perform well in a team and individually.

Highlights

Strategic thinker

Initiative to work independently

attention to detail

troubleshooting

good math skills

measurement skills

excellent attendance

overtime willing

basic computer skills

reading skills and blueprint reading

focused on continuous safety, quality, customer satisfaction, press speeds, cost reduction

spotless safety record

Organizational skills

Accomplishments

Problem Diagnosis

Used operational knowledge of systems, parts and components to solve problems that arose during printing production and set up.

Training

Trained all new press operators and assistant operators on safe and efficient handling of safety devices, procedures, equipment, materials

Maintenance

Reduced equipment downtime by multiple hours per week through planned maintenance.

Production

Consistently met production and schedule goals.

Experience

January 2007 to July 2012

berry plastics Macedon, n.y.

Master Printer

Monitored and adjusted production processes or equipment for safety, quality and productivity.Planned and laid out work to meet production, change over and schedule requirements.

January 2002 to January 2007

Eastern Rochester Manufactureing Ontario, n.y.

braze, solder dept. lead

Copper and aluminum heat sinks for electrical systems.

Dip braze, large and precision soldering.

Schedule and shift planning.

Worked with machine shop for new and repairing fixtures.

January 2000 to January 2001

Hauser corp. Gananda, n.y.

lathe and mill operator

precision machine work.

quality control

January 1998 to January 2000

n.y.

misc. work

roofing, mason, tree service.

Education

1998 wayne central Ontario, n.y.

GED mainstream

Affiliations

P.O. Box 284

Ontario N.Y. 14519

References

Jason McGowan.work .315-***-****. cell.. 315-***-****. Berry plastics, shift supervisor

Alonzo Martin. cell. 315 or 585-***-****.. Berry plastics, dept lead.

Chris DeTorio. cell. 315-***-****. Berry plastics, dept lead.

Dave Heckman. work. 315-***-****. Berry plastics. hr dept.

Vince Alello. work, 315-***-****. Berry plastics. press dept manager.

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