Self-starter, goal-driven, positive attitude, energetic, dependable, accurate, detail-oriented professional with 25 years of clerical experience. Exceptional team player with incomparable communication and organizational skills.
STATE OF NEW MEXICO CHILD SUPPORT ENFORCEMENT AGENCY
1010 18th Street NW, Albuquerque, New Mexico 87107 505-***-****
General Office Clerk
May 2010 - June 30, 2011
Identify Case Numbers and information on (IPQ) Compliance Documents from ISD;check for
member matches and forward to help desk for resolution of member matches; Open, sort
and distribute daily incoming mail; take deposit daily, deliver and receive mail from
Region 7 office; cover for Reception area at Region 3 Office; make copies, make new
file folders for new cases; cover for File Room area when needed; receive mail that has
been returned and research addresses to close or keep open; prepare daily deposit; deliver
mail daily to Case Workers; deliver supplies to Office Staff weekly as needed ; prepare
deposit transmittal log and post payments on individual accounts.
Create new physical files and do a Bowi review on each case.
EXPRESS SCRIPTS MAIL ORDER PHARMACY 505-***-****
4500 Alexander Boulevard NE, Albuquerque, New Mexico 87107
December 2002 – January 2009
Research patient identifications and route patient orders to pharmacists and certified pharmacy technicians to complete patient orders for mail-order medications. Receive and deliver faxes, and receive, sort and scan patient orders to various pharmacy locations. Other daily responsibilities vary.
Package, manifest and ship patient orders for mail-order medications. Trusted to work in highly secured areas with controlled medical substances.
*Always met or exceeded expectations and company goals in my positions held at Express Scripts Mail-Order Pharmacy.
JC PENNY CREDIT PROCESSING CENTER/GE CAPITAL
Albuquerque Center Relocated to Florida
December 1984 – July 2001
Data entry clerk and scanning specialist responsible for scanning customer credit card payments, encoding payments, sorting payments by bank, and preparing customer payments for deposit. Ran detailed reports showing daily deposit. Also worked in mail-opening department.
*Always met or exceeded expectations and company goals in my positions held at JC Penny Credit Processing Center/GE Capital.
*Received perfect attendance and Employee of the Month awards.
Express Scripts Mail-Order Pharmacy
4500 Alexander Boulevard NE
Albuquerque, New Mexico 87107
1-800-***-**** Ext 436160
Ed Gailbreath, Pharmacist
Express-Scripts Mail Order Pharmacy
Myra Gurule, Supervisor Region 3
Marie Posey, Supervisor Region 3
Jeremy Tolouse Director, Region 3
Benito Encinias Region 7
Maria Eizaguirre Line Manager, Region 3
Debra Taylor Finance Manager, Region 3