Sales Representative

YOKASTA FERNANDEZ *******@*****.***

**** **** ***** ****** ● Bronx, New York 10469 ● 718-***-****

OBJECTIVE: To secure a fulltime, challenging position, utilizing my extensive, hands on work experience, with the opportunity for career advancement.

KEY STRENGTHS AND SKILLS

Project Management Skills: Influencing, leading, negotiating and delegating abilities, refined planning and meticulous organizational skills that balance work, team support and responsibilities in a timely and professional manner.

Organizational: Very well organized and comfortable working in a multi-tasking project-oriented environment; known as a "highly organized and productive employee".

Communications: Fluent in English and Spanish; proven communication abilities, both oral and written; a highly effective team player that understands the value of working with all levels of employees.

Computer literate: Microsoft Office for Window; Outlook, Internet and typing.

Proven interpersonal work relations, communication, and people skills with the ability to interface with staff, sales representatives, and managers.

Highly skilled with billing program MEd iSOFT

Fully verse for CPT Codes; ICD9 Coding Diagnostics

EDUCATION

Borough of Manhattan Community College New York, NY

Associate of Applied Science ● Major: Business Administration

ABC Training Center Bronx, NY

Medical Billing and Coding

WORK EXPERIENCE

2011 – 2012 Bronx Pavilion Health Care Bronx, NY

Medical Billing (On the Job Training Skills Program)

Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer, compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts, process and prepare business or government forms, process patient admission or discharge documents, verify accuracy of billing data and revise any errors, contact customers to obtain or relay account information.

2007 – 2011 RANDSTAD New York, NY Cosmetic and Fragrance Sales Representative

Traveled throughout the tri-state area to various upscale department stores for the promotion and sale of cosmetics and fragrances, displayed and utilized a vast knowledge of sales protocol and client relations, successfully increasing annual profit margins, assisted clients with special order merchandise, establishing long term, lucrative relationships fundamental to continued sales, implemented marketing and promotional strategies significantly increasing rate of sales,, maintained a daily log of purchase invoices and troubleshot and resolved order discrepancies, assisted with the creation of display areas, showcases and seasonal themes, demonstrated a professional level of integrity, honesty and amiability in regard to all company and client affairs, displayed a professional, versatile demeanor in a diverse body of circumstances, effectively contributing to the expedient resolve of company/client challenges

2004 – 2007 MACY’S New York, NY

Sales Representative

Assisted in the supervision and training of new Sales Associates to the department, knowledgeable in current fashion trends and product diversification, assisted with customer queries and concerns on a daily basis, adhered to all company policies and procedures while meeting monthly department targets, maintained a professional and courteous atmosphere to ensure customer satisfaction, promoted business by courteous and efficient service, informed customers of other services and reward the store offers, itemized and totaled customer merchandise selections at checkout counter using cash register, accepted cash or charge card for purchases and packed customer purchases.

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