Customer Service High School

ELIZABETH BERRONES

**** ****** **.

HAMMOND, IN *6320

219-***-****

**********@***.***

QUALIFICATION

I have 3 years experience in customer service; I handle all different types of calls from Dr. Offices, Hospitals, ER calls from Physicians, call offs from a major Steel co. & staff open shifts in the steel mill. I’m a team player but also can work with no supervision. I’m very dependable and organized. I’m highly motivated, able to work in a fast-pace environment & multi-tasking.

EMPLOYMENT

CUSTOMER SERVICE

The American Group, Lansing, IL 06/09 –present

• Take ER Calls

• Handle all incoming calls from Physicians & Patients

• Handle all the call offs from major steel Co. & staff the open shifts

CASHIER

House of Pizza, Hammond, IN 06/07 – 06/09

• Cashier, handle cash/credit card payments in person and over the phone

• Prep the food

• Take customer orders

EDUCATION

Morton High School 2008

Indiana University Norwest 2008-2010

Certificate: Medical Terminology

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