Technical skills include MS Word, Excel, PowerPoint, Access, Outlook, Visio, Act, Adobe Acrobat, Photoshop, Quark Xpress, Elite, DTE, Registrar, Novell, Lotus Notes, MetroScan, Kronos, Epic, Internet-based real estate programs including LoopNet, Xceligent and Co-Star. Proficient in Internet use. Dictaphone.
Proficient with calendar and schedule management; making international and domestic travel arrangements, events planning, preparation of correspondence, proposals, spreadsheets and various reports; preparation of floor plans; creating job descriptions; database administration, client contact; client billing, accounts payable and receivable.
Switchboard (20 lines) and reception.
AMO Recoveries, North Olmsted, OH May 2007 – Present
Outbound call center associate
Area Temps, North Olmsted, OH March 2007 – May 2007
Adecco Temps, Parma Hts, OH Jan. 2007 - March 2007
Spherion Personnel, Cleveland, OH Oct. 2006
Thompson Hine LLP, Cleveland, OH April 2004 – Oct. 2006
Administrative Assistant to Finance Dept.
Provide administrative and secretarial support to controllers and two additional Finance managers.
Preparation of monthly reports using Excel and PowerPoint.
Preparation of correspondence and e-mails.
Meeting and travel planning for Finance staff.
Preparation of agendas, minutes and notes of meetings and distribution of same.
Preparation of organizational charts and expense reports.
Preparation of floor plans and job descriptions. Move Coordinator for department.
Colliers International, Cleveland OH/OM Partners April 1999 – Jan. 2003
Jones Lang LaSalle, Cleveland, OH April 1998 – April 1999
Administrative Assistant to Corporate Services Group
Provide Support to Managing Director, Vice President-Broker, Real Estate Attorney and two staff members.
Compose and prepare confidential correspondence and e-mails, including contracts, client proposals and RFP's.
Edit and proofread, including red-black lining of leases, terms of sale, closing contracts and mergers and acquisitions.
Manage schedules and calendars.
Preparation of spreadsheets for expense reporting, advertising literature, and special projects.
Create marketing materials; case studies, executive bio’s, and property brochures using desktop publishing, Adobe Acrobat, Word and PowerPoint.
Manage web-based (database) tracking system of leases, property sales and/or acquisitions.
Field incoming calls from clients, building owners and architects, assisting and/or redirecting as needed.
Backup to switchboard.
Cleveland Clinic Foundation, Cleveland, OH July 1991 – Sept. 1997
Medical Secretary – various medical practices
Compose, transcribe and type correspondence, clinical evaluations, manuscripts, operative notes, discharge summaries and other material.
Answer phones, call-in prescriptions, follow-up with patients on medical instructions, staff and others within the institution and external to CCF.
Calendar management; travel arrangements, meeting planning and required paperwork.