Development Specialist

DEBORAH D. HALL 951-***-****

*** *. ********, *** *******, CA 92582 Cell: 951-***-**** Work: 951-***-****

Objective: Part-time Position

Experience

Development Specialist III/ Self-Sufficiency Coordinator County of Riverside 3/99 - present

• Client recruitment, assessment/career guidance, case management, job development, referrals.

• Program development, marketing, public presentations and chamber presentations.

• Application and determination for housing assistance.

• Negotiates individual training contracts, conducts complex client testing, interviews,

• Dispute resolution, serves as liaison between clients and program operators,

• Reviews allocation and encumbrances, determines support services expenditures, billing.

• Answer training program inquiries, research, staff development/training activities.

• Publishes evaluations/recommendations/statistical and narrative reports, correspondence.

• Chairperson of several committees and facilitated client and staff workshops. Department Lead

• Operation of computer program C-IV for ERA program (project with DPSS)/Functioning as GAIN worker.

Field Representative/Interviewer (part-time) HumRRO 3/06-05/07

• Client interviews, review of case files, explain purpose of survey

• Have respondents complete telephone survey on 1-800 telephone number

• Travel to home address/research to locate respondent/furnish check to respondent

Urgent Care Receptionist Primecare Medical Group, Sun City, CA 10/95 - 12/98

• Register patients, establish charts, verify insurance, and receive payments.

• Supervise and train clerical staff.

• Answer multi-line phones, interact w/patients, insurance companies, physicians.

• Calculate daily, weekly and monthly visit figures, type charts & labels, computer input of patient information. Verify insurance coverage. Obtain treatment authorization.

Attendance/Instructional Media Center Clerk Perris School District 03/85 - 08/98

• Attendance accounting, verify absences, computer data input, student info, complete state required attendance forms, maintain student files, register new students, answer phones, typing, filing, cover front desk, interact w/students, staff, parents and administration. Attended seminars/attendance in-service meetings, inventory control, purchasing, billing, scheduling, research, computer operation, material repair, maintain student information computer systems and supervisor student workers through city program.

• CSEA Chapter 489 local union president, chief negotiator, secretary and fiscal agent (8 years).

Office Manager Paint Supply of Fullerton, Fullerton, CA 02/80 - 02/85

• Purchasing, accounts receivable/payable, bookkeeping, payroll, maintain customer accounts.

• Answer multi-line phones, typing, filing, process purchases.

• Supervise staff of twelve employees.

Education

Santa Ana Valley High School, Santa Ana, CA: General Education: Graduated

Orange Coast Community College, Costa Mesa, CA: Medical Electronics: 1.5 years

Professional Highlights

Operation of basic office equipment such as: fax machine, typewriter, copier, multiline telephone systems, calculator, dicatphone transcription equipment, postage meter, ditto machine, shipping scale, computer and varied software programs. Exceptional customer service/organizational skills and the ability to interact with a diverse population. Supervisory, analytical and research skills. Conflict resolution experience. Public speaking.

County of Riverside (Economic Development Agency)

951-***-**** Supr: Patrick Ramos

HumRRO (Human Resources Research Organization * Center for Research

133 Franklin Corner Rd/Lawrenceville, NJ 08648

Primecare Medical Group 28115 Bradley Rd., #150, Sun City, CA

951-***-**** Supr: Gayle Harrison

Perris School District 143 E. 1st St., Perris, CA

951-***-**** Supr: Barbara Gonzales/ Byron Isaac

Paint Supply of Fullerton Orangethorpe Ave, Fullerton, CA

(Company went out of business/owner died) Supr: Bill Thompson (owner)

References: Available upon request

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