Management Project Manager

Anton Alzein

**** ****** *****

West Palm Beach, FL 33413

Office Mobile: 972-***-****

Home: 561-***-****

Email: ********@*****.***

Objective:

Looking for a position in one of the following areas:

- Project management– Project lead for Business Operation, Infrastructure deployment, Desktop support services, Development / deployment e-Commerce / e-Procurement, Service Catalogue, Desktop support, and Asset life cycle management services, Service Management based on ITIL, and Manufacturing Business Management based on Six Sigma strategy.

- Solution Architect -consultant in outsourcing service for Business Process and development, Workplace support of infrastructure hosting and deployment, and cloud services

Profile

- 20+ year experience in IT, servicing variety of industries

- 10+ year experience in Project management, Advanced skill in Project Management business operation, Infrastructure deployment, System deployment and conversion/migration, e-Commerce / e-Procurement, system development and deployment, deployment of Service Management based on ITIL, and solution architect/consultant in outsourcing services.

- Committed, enthusiastic and details oriented

- Highly experience in supporting and working with verity of organizational structures

Skills:

- Ability to analyze and understand client’s business area and strategies.

- Ability to determine and recommend technical solutions to meet client business area objectives.

- Ability to deploy and manage complex IT infrastructure and Services

- Ability to link technology to the Client business strategies.

- Ability to clearly set expectations and define deliverables

- Creativity in identifying solutions

- Ability to work with leadership teams to develop business cases, including competitive analysis, TCO and ROI assessments for innovation and new business models.

- Relationship management skills required working with people at many levels within the organization.

- Ability to escalate issues and get results

- Strong interpersonal and communication skills

- Strong understanding and experience in performance metrics process and tool to drive productivity gain and continuous improvement in the Service management and manufacturing.

Professional Experience Summary

Wide experience in Project Management, Business Process Deployment & Outsourcing, Managing Infrastructure deployment and Apps migration projects, small and large, Implementing, large-scale, enterprise-wide, complex technology initiatives, especially in B2B ( e-Commerce / e-Procurement ) services at both infrastructure and application development level., Service Management ( ITIL ) deployment.

Wide experience in solution architect – consultant, Sales support in the IT industry, in multi service line, mainly Cloud, Workplace ( desktop), Server infrastructure, and x-Functions services including;

o Cloud offerings, SSaaS, MCaaS, UCaaS CaaS

o Service Desk, Asset Management, Desktop Management, Asset management, License Management, Service Automation, Service Monitoring, Security, Virtual Desktop Infrastructure ( VDI ), Messaging & Mobile, Unified Communication, and ITIL based Business process and Financial Management

Wide experience in developing portfolio products, road map and establish cost/price structure, and marketing ready materials.

Wide experience in mainframe system development and migration.

Actual Functions:

Senior Consultant –Project Management and deployment Solution Architect Enterprise wide Solutions for Business Process Deployment, Workplace place Management, Server Infrastructure, Network and Cloud service including

o Service Desk, Asset Management, Desktop Management, Asset management, License Management, Service Automation, Service Monitoring, Security Management, Active Directory Virtual Desktop Infrastructure ( VDI ), Messaging, Mobile management, Unified Communication, and ITIL Business process and Financial Management

Outsourcing, Infrastructure management and Apps deployment senior Consultant

Assist and architect new solution for the products offering (Portfolio mgmt.) including Cloud offerings: ( Enterprise Cloud Service )

o ECS-Public and Private, ECS-Messaging and collaboration, ECS-UCaaS, ECS-continuity ECS-Security

Career references / summary:

- 2002 until today (HP) Senior Consultant, Solution Architect Transition and Transformation Project Management Outsourcing business operation, Desktop, Infrastructure deployment, cloud and Apps development, migration and deployment service

- 1998-2002 ( HP ) Project manager, Business Process, Apps Integration, Systems migration, infrastructure deployments, and system developing and conversion, B2B application in e-Procurement, e-Commerce and Asset Management service, deployment of enterprise infrastructure to support the roll out of enterprise ITIL business process, including Incident and Problem, Change, Configuration and Release, SLA (Service Level), Capacity, Financial, Continuity and Security Management, Quality Assurance and Performance Metrics tools and process in leverage environments including OEE technology

- 1990-1998 product and commercial manager for leading computer products, establishing market place and account management for desktop service - CITRIX product, and Mainframe protocol interfaces ; developing mainframe based application, CICS, COBOL, DB2, and developing mainframe application conversion tools to convert systems applications between deferent mainframe and MR platforms.

- 1982-1990 IT sector worked as application development and system programmer in the commercial sector, specialized in mainframe systems migration, Cobol, PL1, DB2, CICS

Industry experience

- Manufacturing

- Financial, and banking

- Transport, and Commercial

- Health

- Government

Education:

University degrees in agriculture engineering and computer science.

Hobby:

Sport, organizing social events

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