Manager High School
Resume:
PROFILE
• Five years managerial experience
• Proven leader and communicator
• Creative problem solver
• Fast learner
• Extremely coachable
• Results driven
• Conflict resolution
• Spectacular ability to deal with unforeseen circumstances
• Great ability to multitask
• Great attention to detail
• Ability to coach and develop others
• Demonstrates ability to work efficiently without supervision or in a team setting
PROFESSIONAL EXPERIENCE
Scotty’s Brewhouse Inc. Bloomington, IN
Operating Partner/ General Manager/
Assistant General Manager/ Team Training
Manager August 2004- April 2011
• Started as Bouncer but promoted continuously throughout employment. Promoted to management within first year and a half. Held position of General Manager/Operating Partner for two and a half years.
• Responsible for day to day operations
• Budgeting and controlling cost
• Responsible for managing and maintaining files for over 75+ employees
• Maintain proper inventory levels
• Responded to and rectified all guests complaints
• Training of current and new employees
• Maintaining relationship with vendors
• Building relationships with guests and community
• Ensuring a hospital clean facility
• Scheduling
• Interviewing
• Employee Performance Reviews
• Hiring/Firing
• Payroll
• Policy enforcement
• Staff and Manager Development
• Organization of events
• Playing active role in community
• Quality control
• Used Microsoft Excel to input financial entries, reconciled financial statements, generated reports for accounts receivable/payable, and payroll.
• Conducted weekly/monthly facility inspections as well as weekly inventories
• Reporting to District Manager and Vice President on a regular basis
Saltgrass Steak House, Arlington, TX February 2003- July2004
Head Server
• Met and exceeded all guests needs and expectations
• Promoted from within 2 months out of training to their Head server position.
• Provided direction and guidance to staff on daily basis
• Maintained a spotless work environment
• Excelled through a difficult training program
Ritter’s Frozen Custard, Indianapolis, IN March 1996- July 2000
Machine Operator/ Shift Manager
• Responsible for managing crew of 20+ employees
• Trained current and new employees
• Operated/Maintained/Repaired Custard machine
• Ensured pleasurable experience with all guests.
• Traveled to new locations to assist with set up and training.
COMPUTER SKILLS
Windows, Word, Excel, PowerPoint, Outlook
EDUCATION
Core 40- High School Diploma- Pike High School-Indianapolis, IN 2000
Indiana University 2000- 2003
TRAINING
Effective Leadership Skills Seminar, September 2008
Handling Difficult/Problematic Employees Seminar, May 2009
Time Management and Organizational Skills Seminar, February 2010
Indiana ATC Certified Trainer, May 2010
References:
Luke Duncan
Director of Kitchen Operations- Scotty’s Brewhouse Inc.
3855 E. 96th St. Suite J
Indianapolis, IN 46260
Rachel Redwine-Nelson
Director of Training- Scotty’s Brewhouse Inc.
3855 E. 96th St. Suite J
Indianapolis, IN 46260
Tyler Thompson
Vice President of Operations
3855 E. 96th St. Suite J
Indianapolis, IN 46260
Contact this candidate