Excellent Customer Service
Resume:
RENEE HUNTER ***** SE ***TH ST. H-* KENT, WA ***** 206-***-****
OBJECTIVE
To obtain employment with a progressive organization that acknowledges my cumulative work experience, challenges my personal and professional development, and provides opportunities to contribute to the success of the organization.
SUMMARY OF QUALIFICATIONS
? 7 years’ experience in billing field.
? Creative thinker.
? Strong organization and motivation skills.
? Energetic, dynamic approach to solving problems.
? Able to handle multiple tasks and projects simultaneously.
? Quickly absorbs and retain new information and procedures.
? Proactive. Motivated. Goal Oriented. Problem-solver.
? Readily accepts challenges. Meet or exceed all objective.
? Committed to professional development.
? Willing to take on extra responsibility to get work done.
? Superior Customer Service.
EXPERIENCE
2000-2006 Heery International, Inc
Financial Coordinator
? Perform monthly financial reconciliation and month end reporting for large client.
? Input month end financials into an Excel shared workbook
? Perform time entry training for new Seattle area employees and provide documentation.
? Process manual cash deposit.
? Maintain vendor files
? Maintain Seattle petty cash account. Obtain receipts, provide substantiation for cost expenditure, balance and submit cash report for replenishment on a monthly basis.
? Summarize and cost code parking validation expense and Seattle in-house postage on a monthly basis.
? Coordinate vendor invoices review expenditures for appropriate approvals and coding. Track with Access Database and submit for final payment.
? Review vendor statements, research payment status of outstanding invoices in Oracle Accounting system, and act as a liaison to expedite processing.
? Assist with the over 60-day report to expedite client collections.
? Generate project reports for budgeting purposes.
? Reviews all the Expense Reports for appropriate approvals and forward to headquarters for Processing.
1999–2000 SEATTLE OB/GYN GROUP Seattle, WA
Bookkeeper
? Insurance postings and private pay posting.
? Receives and places telephone calls regarding patients account balances.
? Reviews accounts for Bad Dept, or w/o.
? Call on all OB benefits before their Delivery.
? Audit charts for doctors and post charges.
? Patient and insurance communications.
? Address changes & insurance updates.
? Lab info updates.
? Contact person for bookkeeping office.
1998–1999 Swedish Medical Center Seattle, WA
Financial Counselor
? Receives and places telephone calls regarding patients account balances.
? Arrange patient payment schedules.
? Prepares refunds for patients.
? Responsible for all private pay & out of country accounts.
? Reviews accounts for Bad Dept, or w/o to refer to FHCRC/SMC.
1997–1998 PacMed Clinics Beacon Hill Seattle, WA
Business Office Specialist/Patient Services Representative
? Register all new patients. Billing, statements, adjustments, collection arrangements, and central banking.
? Customer service specialist answering all incoming lines.
EDUCATION
1989-1992-GARFIELD HIGH SCHOOL
DIPLOMA
1999-2000– SEATTLE CENTRAL COMMUNITY COLLEGE
BUSINESS ADMINISTRATION
“One hundred years from now it will not matter what my bank account was, the sort of house I lived in, or the kind of car I drove, but the world may be different because I was important in the lives of others.”
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