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Management,operations,dispatch,sales,customer service

Location:
Palos Heights, IL
Posted:
February 14, 2012

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Resume:

Dan Kemp***** Fenview Court

Orland Park, IL *****708.403.2896

[mailto:*******@*******.***]

UNIQUELY QUALIFIED FOR A WIDE RANGE OF LEADERSHIP OPPORTUNITIES IN ANY INDUSTRYEXECUTIVE PROFILE

A highly motivated and hands-on leadership and sales professional, offering extensive experience in leadership roles, including: relationship management, strategic planning, business development, process improvement, quality, and account management. Possess highly diverse skills, knowledge, and abilities with the propensity to initiate positive changes. Adapt quickly to new environments. QUALIFICATIONS

* 20+ years of building long-lasting and valuable business relationships with high-value clients and customers

* Able to provide exceptional, dedicated, and efficient services to customers across various industries

* Can eliminate roadblocks impacting the functionality, stability, and creativeness of delivered services

* Capable of masterminding efforts to sustain vital customer relationships, especially in slow markets

* An experienced sales presentation professional able to excel in providing outstanding safety standards

* Able to effectively motivate self and others to gain greater productivity and meet aggressive objectives

* Familiar with strategic planning, resource allocation, and contract negotiation

* Skilled in conveying ideas, both in writing and orally, to enhance productivity and profit

* Deep and rich knowledge of marketing/business development strategies under highly competitive conditions

KEY EXPERTISE

CUSTOMER SERVICE

DELEGATION

TRAINING & DEVELOPMENT

STRATEGIC PLANNING

REVENUE ENHANCEMENT

CRISIS COMMUNICATION

COST REDUCTION

UNION AND NON-UNION ENVIRONMENTS

CONTRACT NEGOTIATION

FORMAL EDUCATION, PROFESSIONAL TRAINING, TECHNICAL SKILLS, LICENSES, AND CERTIFICATIONS

* UNDERGRADUATE STUDIES, CORE CURRICULA, MORAINE VALLEY COMMUNITY COLLEGE* CERTIFICATIONS: OSHA AND DOT SAFETY CERTIFICATES* Proficient in using word processing and database software BRIEF SUMMARY OF RECENT EMPLOYMENT HISTORY

RR DONNELLEY BOLINGBROOK, IL

SALES ASSOCIATE - LOGISTICS

o Sales of transportation services

GDS LOGISTICS, LLC, CHICAGO, IL

DRIVER RECRUITMENT PROFESSIONAL

2010

o Hired to recruit OTR and Local Drivers for dry freight routes: ¥ Recruited, using contacts within the transportation industry, & interviewed driver candidates

¥ Interviewed and reference checked driver candidates

¥ Accountable for assuring that driver candidates had CDLs & Hazmat Certifications

¥ Responsible for road testing candidates

UNIBULK, INC., EAST CHICAGO, IN

FOUNDER/GENERAL MANAGER/OWNER

OVER 10 YEARS

o Founded this long haul trucking and transportation industry service providero Directed all day-to-day functions and carefully managed cost (labor and materials) control operations: ¥ Accountable for business development and customer satisfaction

¥ Directed compliance with all OSHA and DOT safety standard

¥ Provided relationship building functions in fast-paced & highly-competitive environments

¥ Monitored dispatch activities

¥ Complete P&L responsibility for all operations

Most Significant Accomplishment: Increased revenues to $8,000,000 annually

References and support data upon request



Contact this candidate