April Harris www.linkedin.com/in/aprilharris
**** ******* ***** *********, ***** 76013 ************@*********.*** 817-***-****
Summary: Experienced trainer and educator, successful donor cultivation for initiated programs, accomplished lead generator for referral sources with excellent relationship development skills, quick and eager to learn new fields to continue to grow already strong sales and marketing skills, highest rate of customer retention due to outstanding listening skills and creative problem solving, ability to take a complex topic and make it relevant to general public through presentations and curriculum development, team player willing to take on multiple projects and assist others in order to complete and close transactions, able to understand the emotional impact and social implications of particular conditions on patients and referral sources due to social work background
Education
University of Texas at Arlington
Bachelor’s Science 1994
The Gladney Center 2001-2009
Marketing Representative/Outside Sales
• Grew DFW territory by 20% in 2007-2008, resulting in an increase of $225,000 in revenue over previous years through working with school districts, major health care systems, and pregnancy care networks.
• Specifically brought in to Houston territory to address marketing goals, grew client referral rates by 40% in targeted markets, increasing revenue by $110,000.
• Developed marketing strategies. Created multi-media curriculum brochures, video, and study guides specific to diverse audiences and client populations.
• Trained groups of 8-100 on competent adoption knowledge, totaling an average of 90 presentations per year for adoption professionals, physicians, counselors, and hospital staff on the positive option of adoption, discussing adoption with clients, and the benefits of referring to particular agency. Achieved a cumulative rating of 4.8 out of 5 on training evaluations.
• Through Board approval, initiated, and implemented program to benefit the client. Wrote job description for program.
• Event planning- travel, catering, and location for groups attending trainings
• Represented agency in print/media coverage
Caseworker
• Consistently maintained above average placement rates, generating approximately $444,000 in annual revenue. Provided emotional support to clients making an adoption plan through counseling.
• Conducted weekly group counseling for all local clients from 2001-2009. Developed that curriculum into a uniform presentation to be used agency wide.
• Cultivated donors to fund new programs to benefit the client.
• Provided counseling for clients’ family members.
• Identified previously unmet needs of client and mined for resources (Alcoholics Anonymous, Girl’s Inc., Next Step, Nutrition and Cooking Classes) to supplement services