Customer Service Sales

Michelle Early

***** ******* *** ***** - ************, OH 44136

***************@*****.*** – 440-***-****

Education

Major: Business Management Graduation Date: May 7, 2011

Minor: Marketing

Ashland University, Ashland, OH 44805 G.P.A: 3.20

Honors: Made the Dean’s List in 2009, 2010, 2011, I am currently a member of two Academic Honorary Societies (Alpha Lambda Delta, National Society of Leadership and Success)

Work Experience

ConsumerCrafts- Strongsville, Ohio Internship January- May 2011

Ecommerce Marketing Intern

• Manage photographs for website

• Support blog and social media duties

• Manage discontinued inventory

• Assist in writing product descriptions

• Support customer service

The Limited- Strongsville, Ohio Part-Time December 09- March 11

Sales Associate

• Customer service

• Manage cash register

• Stock sales floor

• Work with sales team to meet daily goals

Third Federal Bank- Middleburg Heights, Ohio Internship May-August, 09

Bank Teller

• Handled financial deposits and withdrawals

• This job required a high level of responsibility because customers trust you with their confidential information

• Customer service

Aldo Shoes- Beachwood, Ohio Full-Time October 07-September 08

Assistant Manager

• Customer service

• Created and refilled store displays

• Verified visual presentations

• In charge of promotional sales advertisements

• Created personal sales goals for sales the team

• Completed all closing and opening procedures

• Motivated co-workers and used product knowledge to better their sales approach

• Began MIT (Manager In Training) Program

Urban Behavior- Strongsville, Ohio Full-Time July 06-October 07

Keyholder

• Customer service

• Open and Close Cash Registers

• Complete all closing and opening procedures

• Work with a team of sales associates to meet sales goals

• Train new employees about store policies

Tri-S Controls- Valley City, Ohio Part time job December07-April 08

Administrative Assistant

• Performed and coordinated administrative activities

• Stored, received, and integrated information both by print files and electronically

• Organized and maintained files

• Experienced with office equipment: fax machines, photocopiers, scanners, creating spreadsheets etc.

Contact this candidate