Customer Service Manager

Takara Durr

**** * ****** *** ** Chicago,Illinois 60621 773-***-****

OBJECTIVE

To obtain a position within a quality organization that will allow me to utilize my current skills while enhancing the opportunity for professional advancement and continued career growth.

SKILLS

Self-motivated and energetic; comfortable with handling a variety of responsibilities.

Great customer service and communication skills

Able to effectively interact with customers, coworkers, and management.

Excellent oral and written communication skills

EXPERIENCE

CVS/Pharmacy / Customer Service / Cashier

November 2009 to Present

Greeted every customer.

Counted and did money transactions, voids, refunds.

Assisted in price changes floor sales and push, and Dsd.

Answered and directed incoming calls daily

Martin Luther King Family Skating and Bowling Center / Concession Manager

March 2008 to present

Prepare and cooked food orders according to customer specification

Greet and presented customers with they food in a timely matter

Do inventory.

Supervised crew and run the shift.

Monitored refrigerated and frozen food supply according to package date/ FIFO

Standard Parking / Cashier

June 2007- February 2008

Midway airport, IL

Greeted customers and putting license plates in the computers for totals.

Counted money at the beginning and end of each shift

Made and recorded amounts of money drops.

White Castle / Crew Manager

March 2005- May 2007

Count money safe at the beginning of each shift.

Greeted customers in and presenented customers with there food in a friendly and timely matter

Do daily production and inventory

Supervised a crew of 9 and run the shift

Practice FIFO with crew and sanitation

Monitor food preferences, menu compliance and dietary restrictions

Clean all cooking surfaces and equipment

EDUCATION

Malcolm X college, 2001

Chicago, IL

Mortuary science

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