Customer Service Sales
Resume:
Rosie Gonzalez
*******@*****.***
El Monte CA, 91731
Lavish Shoes
Monrovia, CA 91016
**/**/**- ******* =Manager/Retail-Buyer
Meet sale goal expectations
Clean and maintain an org. store
Purchase merchandise and update store displays
Mentor new staff on Customer Service
Mentor staff on Telephone Customer Service
Handle all cash/credit transactions and bank deposits
Oversee staff on telephone Customer Service calls and meet number sale expectations.
Meet with buyers and discuss sale options
Provide excellent customer service
Strong leadership skills
Go over rules and store regulations
Be able to resolve customer complaints and issues
Provide Leadership and guide to new hire
Able to multi-task (between sales, phone calls and buyers)
Handle all work schedule for employees
On call for unexpected events and situations
Input all sales in computer
P.H.F.E. WIC Program
10265 E.Shubrum Ave
Irwindale Ca
10/01/1997-07/14/10=Senior Staff Assistant- Outreach Department
80% Out in the field
Provide Doctors and Community Based Org. with WIC Information and Referrals
Mentor new staff on Internal/External Customer Service
Mentor staff on Telephone Customer Service
Provide Doctors and Community Leaders with Presentations
Oversee over 40 staff on telephone Customer Service calls and meet number expectations.
Enroll participants into program and input legal documentation
Provide Breastfeeding /Nutrition classes (hands on) and Referrals
Provide Teen Sessions and Referrals /Mentoring
Be able to resolve customer complaints and issues
Provide Leadership and guide to new hire
Work well with Excel and Word
Contact this candidate