Manager Human Resources
Resume:
NoraZoë Woolridge
Tucson, AZ 85748
520-***-**** ***********@*****.***
Relevant Achievements:
-Improved workforce retention by more than 25%via strategic recruitment & recognition initiatives
-Recruited all levels of employee for employers using the Pima County One Stop, tapping into knowledge on compensation, benefits, & career growth opportunities to best match appropriate job seekers
-Developed new Employee Handbook, ensuring clarity & consistency in expectations & responses
-Implemented use of online Learning Management System, creating buy in via demonstrated efficiency
-Facilitated the offering of a value-added, voluntary participation employee benefit program to workforce
-Assessed workforce member earnings compared to competitors; provided informed analysis to leadership
-Streamlined hiring process, adding layer of screening expertise to assist departmental management
-Identified & rectified payroll reductions (garnishment, etc.) issues, eliminating need for retroactive correction
-Coordinated cross-training efforts to increase employee utilization & support alignment within functions
-Created workforce development plan, providing range of training on relevant soft & more technical skills
-Provided informed referrals to & information about community resources in response to noted challenges
Qualifying Skills:
-Recruiting employees at all levels -Unifying groups via alignment with goals/objectives
-Implementing workforce recognition programs -Writing/editing policies & employee manuals
-Designing workforce development initiatives -Training/orienting workforce members
-Negotiating salaries based on labor market -Administering benefit programs
-Effectively communicating with all levels of employee -Screening candidates per needs/standards
-Ensuring compliance with regulations/requirements -Providing staffing analyses to C-level management
-Maintaining understanding of employment climate -Using HRIS programs (PeopleSoft, etc.)
-Assessing classifications & salary schedules -Responding to UI claims appropriately
-Maintaining compliance with FMLA, FSLA, ADA, etc.-Maintaining high caliber employee relations
Supporting Abilities:
-Adhering to budgetary guidelines -Processing payroll accurately (QuickBooks, ADP)
-Maximizing resources across function areas -Managing accounting functions with efficiency
-Producing tax & related forms/reports -Facilitating withholding/payment of garnishments
-Following GAAP & established procedures -Accurately recording A/P & A/R transactions
Professional Memberships:
Society of Human Resource Management (SHRM)
National Business Officers Association (NBOA)
Recent Professional Experiences:
Business Office Associate 05/2011-present
Fountain of Life Lutheran Church Tucson, AZ
Instructor, HI-TECH Grant 05/2011-present
Pima Community College Tucson, AZ
Adjunct Instructor 03/2010-present
Brown-Mackie College Tucson, AZ
Business Manager/Director of Operations 08/2010-03/2011t
Fenster School Tucson, AZ
Workforce Development Instructor 05/2010-08/2010
Goodwill Industries of Southern Arizona/Pima Co. Tucson, AZ
Human Resources Director 07/2008--12/2009
Spa One Tucson, AZ
Training Supervisor/Specialist (LMS Coordinator) 06/2005--07/2008
Community Partnership of Southern Arizona Tucson, AZ
Program Coordinator/Workforce Development Specialist 12/2001-05/2005
University of Arizona/Pima Co. Tucson, AZ
Teacher/Advisor 07/2000-10/2001
Presidio School Tucson, AZ
Volunteer Coordinator/Program Manager 05/1996-05/2000
BISON Volunteers Lewisburg, PA
Formal Education:
Master’s of Business Administration 2007
University of Phoenix Tucson, AZ
Master’s of Education, Counseling 2005
(additional 18 graduate credits, Public Administration)
University of Arizona Tucson, AZ
Bachelor’s of Arts, English & Bachelor’s of Science, Education 2000
Bucknell University Lewisburg, PA
Supporting Professional Experiences:
Content & Design Expert (LMS Focus) 10/2008-01/2010
eStudioforLearning.com Tucson, AZ
Tutor/Academic Specialist 05/2003-08/2008
Club Z! & Tucson Tutors Tucson, AZ
Counselor/Coordinator/Manager 10/2001-10/2007
New Beginnings for Women & Children Tucson, AZ
Curriculum Developer/Master Teacher 02/2002-05/2004
Teachingplans.com Tucson, AZ
Recent Volunteer Involvement:
Humane Society of Southern Arizona 2003-2009
National Alliance for the Mentally Ill 2005-2008
Cold Wet Noses (dog rescue) 2004-2007
Mentally Ill Kids in Distress (MIKID) 2004-2006
Big Brothers/Big Sisters of Southern Arizona 2003-2005
Excellent professional references available; please request.
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