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Quality Assurance Management

Location:
Hong Kong, New Territories, Hong Kong
Salary:
75k
Posted:
August 24, 2012

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Resume:

SUBRAMANIAN VENKAT KUMAR (Venkey)

Email: u7276z@r.postjobfree.com

Mobile (Hong Kong): +852-********

Quality Assurance Specialist ________________________________________

EMS (OEM & ODM) Industry –8+ Years Exp

Objective:

To achieve a challenging and ever increasing responsible position in Quality Process & Project Coordination field and contribute my career to both the field and the organization by working sincerely with commitment.

PERSONAL DETAILS

Date of Birth 5th February 1980

Languages Known English, Thai, Tamil, Kannada, Malayalam, Basic understanding of Mandarin

Current Address Flat 12 H, Block -2, Kenswood Court,Kings Wood Villas,

Tin sui wai -Yuen Long, NT .New territories -Hong Kong

Mobile (Hong Kong): +852-********

Permanent Address 188, Pethoty, Santhanpara, Idukki (Dt.) Kerala. Pin - 685619. India.

Mobile (India): +91-953*******

Marital Status Married

Hong Kong ID R935511 (0)

Passport No Z1933926

Visa Status HK Resident & China Work Visa holder

Nationality Indian

Current Salary 32000 /HKD

Expected salary Negotiable

EDUCATIONAL QUALIFICATION

2000 Bachelor of Electronics Science from Madurai Kamaraj University, India

2004 Master of Computer Application from Adhiprasakthi Engineering College, Madras University, India.

2009 MS - TOTAL QUALITY MANAGEMENT @ kuvempu university, India.

Studying

CAREER SUMMARY

An accomplished quality assurance management professional with 8+ years of experience in manufacturing and assembly Quality Assurance testing, Reliability, Design Verification & Systems Design Especially in the OEM -EMS industry augmented by a Master of Science degree in Total Quality Management.

Supports New Project implementation Activities, Monitor, troubleshooting, analyze, and improve the manufacturing and production process on quality issues to ensure smooth production line running.

Played a stellar role in Quality Operation Management for multiple projects.

Highly skilled in implementing Quality Improvement systems including TQM, Kaizen, and Crossby.

Experienced in Quality systems ISO-14001 -Environmental Policy-ERSM, ISO TS16949, ISO13485, SA8000, and ISO-9001:2008-Company-QMS, OSHAS18000, ISO / IEC: 17025-2005-EMC, IEC60065 and IEC60950 –Safety and IPC standards Acceptability for Electronics assemblies.

Experienced in Products, Process Inspection and validation, with SAP Knowledge, 7Quality Tools and applications, FMEA, MSA, PMA, RMA, Gap Analysis, Over all equipment effectiveness, 7s, 5M, CPK, SPC, Quality Function deployment, PPAP, APQP,DOE, Lean SIX SIGMA, RoHS and 8D-Reporting and Problem solving process.

Hands-on experience with proven ability to direct and improve quality programs such as IQC, IPQC, SQE, QA, QC and QS functions.

Extensive experience in global strategic planning for various programs, staff management and the supply base.

Familiar with UL, TUV Symbol standardizations.

Proven track record in delivering major Quality gains across manufacturing and assembly environments, continuously streamlining core processes and deploying systems resulting in efficiency gains and cost savings.

Expertise in (DET) design evaluation testing, Quality analysis, Quality Project Implementation, Test Developments, and Quality Testing for new and existing products.

Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support product development.

Able to train, lead, and motivate effective cross-functional teams. Experience in integration of testing with excellent presentation and communication skills, good knowledge of Supply Chain Management.

ORGANIZATIONAL EXPERIENCE

Johnson Electric international Ltd., Hong Kong. Since Feb’11-till May2012

Quality Assurance Manager-Corporate Engineering-PCBA Division.

Job Responsibilities

Managing over all quality assurance and control systems for PCBA line, including SMT, production process, incoming-supplier Management, and outgoing process’s according to ISO13485, TS-16949, OSHAS18000, ISO9001, ISO14001, IEC&IPC standards.

Responsible for all Incoming & Out going Quality, In Process QC, Supplier QE, QA, and quality System functions for APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), CEO Walkthroughs, internal and external Audit Facilitating, Benchmarking, Charting /Graphing/Control Plans, Conducting Supplier Audits- corrective and preventive actions, Incoming Inspection, Issuance of 8D, CAR for non-conformance, In-Process Inspection, DOE (Design of Experiments), FMEA (Failure Mode Effect Analysis) and Field Returns, Policy & Procedure Development, Process Capability, Product Acceptance, Reliability Testing, Product Testing & Measurement, Statistical Process Control (SPC),Statistical Data Analysis, TQM (Total Quality Management) / Continuous Improvement activities.

Responsible for Quality System and Process improvement activities and QMS STANDARDS Certifications TS16949, ISO 14001, OHSAS 18001, quality tools - TQM,TPM and Kaizen, Crossby, Lean Six Sigma, CSR, EICC, OEE,DOE, SPC, FMEA, 5M,5S,DET, PDCA,MSA, RMA.

Responsible for follow up and control overall DPPM and for Scrap rate reductions and to release weekly, Monthly KPI reports-CoPQ, overall PPM, FPY, Scrap, ICAR, PAR, 8D CLCA etc., to top management. (Achieved the target.)

Responding to customer comments on technical, quality issue & publishing quality indices & maintaining customer relationships with skills in knowledge transferring to internal and external clients.

Mentoring, driving and training a team comprising of 16 Engineers with skills in knowledge transferring to team - Training, Team Facilitating, and creating quality mindset to all the team.

Conducting reviews on quality data and set quality goals, standards and procedures for quality system and drive implementation to achieve KPI target, issuing Quality Alert notice.

Conducting production, Process, product and System Audit, quality investigations (Root cause analysis) corrective and preventive actions (ICAR&PAR) and providing technical facts to top management and the Quality committee on the performance and KPI result.

Driving initiatives for Organization Certification for Quality Standards. Identify Improvements actions, Improvement and driving initiatives.

Follow-up’s for all Product Performance parameter evaluations, SMT-Test functions, ICT-Test functions, product life test, Dynamic-Reliability test analysis, Climatic- environmental, regulatory-EMC, Safety & RoHS, Compliance Audits.

Liaise with other department to formulate the quality strategies and to resolve the potential issues and for design Experiments – DOE, Cost analysis, CLCA, supplier rating and improvement etc.,

Quality Assurance Asst. Manager

S.P.S Intertech Co., Ltd. Thailand since Jan’10 –Dec’10

99 Moo 2 Suvintawong Rd., Chachoengsao -24000-Thailand

Job Responsibilities

Develop and implement quality assurance methods, procedures, Gates for production process in various business units

Ensure Process Compliance in the projects

Ensuring the quality of the Product and application with defect outflow less then 2%

Supervise daily work of materials /product quality inspections

Analyze cause of defects and take corrective actions

Managing calibration of inspection tools, equipments-OEE Formulating, “Testing Process”, Requirements evaluation, creating test plans, Test specifications, Functional Test Developments, scheduling and budgetary control, maintaining the test Fixtures, equipments and equipment calibration for the Quality Assurance project activities.

Performing risk analysis, quality investigations and providing technical facts.

Follow up and ensure prompt conclusion of Supplier Corrective Action Report (SCAR) with suppliers for rejection of spare parts due to quality variations using BOM and order management policy concepts

Coordinating with other functions to set up quality standards.

Conducting critical failure analysis for finding defects and initiating defect prevention activities to improve overall efficiency and productivity and Yield improvement activities.

Performing risk analysis, quality investigations and providing technical facts.

Quality Assurance - Regulatory Affairs Senior Engineer. Since Oct’04 –Dec’09

Cal-comp Electronics (Thailand) Public Co. Ltd, Petchaburi-76140. (Taiwan Based ODM & OEM -EMS Industry)

Job Responsibilities

Maintaining customer relationships with skills in knowledge transferring to clients like HP-America, Europe & Asia Pacific, Thomson-USA and Seagate.

Mentored a team comprising of 4 Engineers, 6 Asst. Engineers and 5 Regulatory Test Engineers.

Trigger stop build/shipment whenever necessary and perform root cause failure analysis to correct actions with CLCA & Product Material Abnormal Notice-PMA

Conducting reviews and responding to customer comments on technical, quality, regulatory issue & publishing quality indices.

Follow-up’s for all Product Performance parameter evaluations, ICT-Test functions, System life test, SMT- Agilent 5DX, DRY-PRY, Cross-Section Etc., Dynamic-Reliability test analysis, Climatic- environmental, regulatory-EMC, Safety & RoHS, Compliance Audits.

Formulating “Testing Process”, Requirements evaluation, creating test plans, Test specifications, Functional Test Developments, scheduling and budgetary control, maintaining the test Fixtures, equipments and equipment calibration for the Quality Assurance project activities.

Creating documentation sets (Labels) for Fixtures to maintain all manufacturing and maintenance requirements including defined maintenance frequency and coverage.

Responsible for updating periodic reports, KPI’s, FPY-First Pass yield Rate, Data collection & analysis and presentations.

Follow up and ensure prompt conclusion of Supplier Corrective Action Report (SCAR) with suppliers for rejection of spare parts due to quality variations using BOM and order management policy concepts.

Performing risk analysis, quality investigations and providing technical facts.

(CPK) Critical Parameters monitoring, productivity and yield improvement activities.

Maintaining data for internal documentation for Project/Process changes.

Creating quality assurance documents to comply with technical and commercial requirements,

Maintain and manage Quality manuals, Certification authorizations, and organisation approvals.

Experienced in conducting internal & external Quality Systems, ISO and Regulatory Audits.

A. External: - (4years) More than 6 Labs and 8 suppliers groups for ISO, IEC, process compliances.

B. Internal: - (4years) Regular Activity-Production, process, Clean Room Activities, ESD, Etc.

C. As auditee: - faced several audits as auditee for ISO, IEC, Quality System, and process with clients.

Organizing training programs, seminars for subordinates to improve the performance and provide professional exposure to the team.

Major customers and product served: Hewlett-Packard –Printer’s (Electro-Mechanical), Seagate Hard Disc, WD-Hard Disc, and Thomson-SET-TOP-BOX.

Achievements:

o Successfully implemented on-site Regulatory- EMC/EMI-Testing for our Customer allied with 3major EMC-Test labs in accordance to ISO/IEC 17025.

o Implemented quality process control system, including on the spot Auto defect tracking & Corrective action system update. This reduced customer complains to about 60%.

Trainings:

o Attended EMC-EMI workshop training at HP-Singapore.

o 5D-XRay machine operation training from INFACT Technologies Co., Ltd, Thailand.

o Smart Scope machine operation and measurement technique training from Optical Gauging (S) Pte Ltd.

KNOWLEDGE and PROFICIENCY

Quality Assurance

Designing and implementing stringent quality systems to ensure excellence at all stages of production.

Troubleshoot, review and develop department's function and each individual job description, organize and plan department resources for full utilization.

Monitoring quality systems & compliance with ISO and other standards.

Expertise in handling overall process troubleshooting and maintaining requisite documents to ensure complete in-process quality & improvement capabilities,

Reviewing the test documents and results to determine the stability and efficiency of the product.

Interaction with clients explaining the quality strategies adopted and the test result achieved.

Process Enhancement

Identifying areas of improvement and recommending process modifications to enhance operational efficiencies and safety of the systems.

Analyze the existing processes / procedures and suggesting improvement measures for prevention and control of rejection material.

Work closely with NPI project teams ensuring that Quality is “built in” •

Conducting critical failure analysis for finding defects and initiating defect prevention activities to improve overall efficiency and productivity.

Initiating cost saving techniques through value engineering and achieve reduction in breakdown, rework and waste elimination.

SPECIALTIES

Leadership • Mentoring • Staff Management • Team Building • Training/ Development • Customer Relations • System/ Process Improvements • Problem Solving • Supply Base Management •Strategic Quality Planning • Change Management • Multi-Project Management • Negotiations • Business Acquisition • Capacity Verifications/ •Statistical Process Control Process control • Analytical skills • Internal auditing • Material control processes •QSR (Quality System Regulation) • Determine cause & effect of malfunctions •Hardware/Verification/Validation testing • Knowledge of regulatory and industry reliability standards and codes • Develop testing policies and procedures • Develop and evaluate new test methodologies.

Computer Literacy: MS Office, VB6.0, Data Project, Embedded C, java, Card Programming & Testing

My goal is to transition my enthusiasm, creativity & experience into a position, where I continue to provide the strategic/ tactical leadership critical to organizational growth. I am certain that my presence in your Team will prove to be beneficial to your organization. As such, I would welcome an opportunity to speak with you to evaluate your needs & share my ideas.

Declaration

I hereby declare that the above stated information is true, complete and correct.

Place: Hong Kong Subramanian Venkat Kumar



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