Sales Customer Service
Resume:
Andrea A. Sonpon
Richmond, TX 77407
Phone: 832-***-****
Email: ************@*****.***
Objective: Seeking a position with stable, growth oriented organization that will utilize my extensive training administrative, managerial, computer, and customer service skills for further advancement in a Clinical Laboratory.
Experience:
05/12 – 08/12 Montefiore Medical Center
Cytogenetics Student Intern
• Select and prepare specimens and media for cell cultures, using aseptic techniques, knowledge of medium components, or cell nutritional requirements.
• Stain slides to make chromosomes visible for microscopy.
• Identify appropriate methods of specimen collection, preservation, or transport.
• Select banding methods to permit identification of chromosome pairs.
• Summarize test results and report to appropriate authorities.
05/10 – 07/12 University of Texas M.D. Anderson Cancer Center
Nursing Assistant
• Documenting and performing vital signs and intake of oral fluids.
• Providing personal hygiene to cancer patients by assisting with the usage of bedpans and urinals and assisting with showers.
• Assisting the nursing staff with positioning of patients to prevent any additional problems with patient.
• Performing simple testing on the unit such as: accuchecks, hemo-ccults, and urine pH
• Assisting patients with completion of activities of daily living, mobilization, and grooming.
• Aiding family members in getting necessary information about the care of their family member.
07/09 – 07/10 BROOKDALE SENIOR LIVING
Care Associate
• Distributing daily medication to residents at the given time instructed by physician.
• Provide personal hygiene to Alzheimer’s and Dementia residents.
• Assisting with daily activities such as: eating, ambulating, positioning and exercising.
• Maintain resident stability by checking vital signs and weights; recording fluid intake information
• Provide resident comfort by utilizing resources and materials; transporting resident, answering resident call lights and request.
• Reporting any incidents or abnormalities with residents to nursing staff on site.
• Maintain work operation by following policies and procedures
12/06 – 05/09 IKEA
Sales Coordinator
• Assist in planning and implementation of strategic corporate goals. Meet deadlines to achieve maximum sales growth. Work to meet and supersede corporate reviews and performance indicators.
• Manage product by identifying high and low sales for each product and adequately changing product to maintain high to mid-high sales for each product.
• Merchandise products by implementing guidelines set by corporate and by using effective sales techniques to ensure maximum sales potential.
• Responsible for monitoring ordering inventory.
• Create and maintain an environment where the diversity of coworkers and customers is valued and embraced.
• Maintain customer surveys and flow analysis ensuring the customer a positive shopping experience. Ensure customer’s questions are answered in an adequate, proficient and timely manner.
Education:
08/04 – 05/10 Texas Southern University
Bachelors of Science in Biology
08/11 – 08/12 University of Texas M.D. Anderson Cancer Center
School of Health Professions
Bachelors of Science in Cytogenetics
Honors and Academic Achievements:
2004 – 2005 Presidents List, Texas Southern University
2006 – 2008 Deans List, Texas Southern University
Summer 2006 Deans List, Lamar State College Port Arthur
2008 – 2009 Secretary of Tri Beta Biological Honor Society
2005 – 2010 Student Government Association
2009 – 2010 President of Intramural Volleyball & Basketball Club
2011 – present American Society of Clinical Pathology Member
2011 – present Association of Genetic Technologist Member
References:
Marvin Radford
Assistant Nurse Manager
University of Texas M.D. Anderson Cancer Center
1515 Holcombe Blvd
Houston, Texas 77030
********@**********.***
K.H. Ramesh
Associate Director of Cytogenetics
Montefiore Medical Center
1635 Poplar Street
Bronx, New York 10461
*******@**********.***
Contact this candidate