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Sales Professional

Albany,, NY, 12065
$100,000.00 +
September 17, 2008

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** ********* ***** ****, ******* Park, NY 12065

518-***-**** ■ *********@*****.***


Outside Sales ∙ Business Development ∙ B2B ∙ Account Management

Contract Negotiation ∙ Territory Management ∙ Sales Training


 Acquiring and Developing Accounts

 Lead Generation and Cold Calling

 Negotiating and Closing Large Contracts (>$1M)

 Conducting Sales Training and Product Training

 Delivering High Impact Presentations and Public Speaking

 Developing Marketing Plans and Media Advertising Campaigns

 Managing Databases for Target Marketing

 Preserving Margins by Selling Value Instead of Price

 Leading Sales Teams to Results

 Building Brand Awareness and Loyalty

 Customer Relationship Management


Holland America Line

Business Development Manager 1999–Present

Lead Business Development team to meet and exceed $17M annual quota for premium cruise line in multistate territory (NY, VT, CT, and MA). Responsible for sales revenue, account management, marketing plans, training, and advertising budget for 800 accounts. Seek out new account and business opportunities. Analyze sales reports, team metrics, and competition to develop business strategies and promotions. Work closely with senior operational management to meet corporate goals.

 Consistently ranked among top performing managers in company.

 Received awards and recognition for consistently finding new large scale opportunities.

 Increased revenue by over 100% in five years.

 Successfully increased business by 20% in underperforming accounts.

 Partnered with accounts to deliver C-level sales presentations to large corporations.

 Identified and closed large Irish musical group charter which resulted in 7 charters and $20M in total revenue to the company over past six years.

 Spearheaded working with Albany PR firm to film local celebrity cooking show “Carmine’s Table” onboard ship. Resulted in increased brand exposure and large repeat group business.

 Co-developed fundraising programs in cooperation with Children’s Miracle Network and Humane Society.

Costa Cruise Line

District Sales Manager 1997 – 1999

Responsible for revenue generation and account management for specialty “Italian-style” cruise line in Upstate NY territory. Sought new business opportunities in Italian-American community, and other niche marketing objectives.

 Ranked among top performing DSM’s for two years.

 Worked with VP of Sales to mentor new sales reps.

Galaxy Travel

Director of Sales 1994 – 1997

Management responsibility for a team of 10 employees responsible for business and leisure travel.

 Developed and managed agency website, leading to increase in sales from $3M to $10M in one year.

 Responsible for working with vendors on pricing, commissions, marketing plans and co-op advertising.

 Developed and maintained database of clients for direct marketing.

DreamQuest Travel

Sales Agent 1993 – 1994

Prior experience in the construction and subcontracting (welding, waterproofing, and insulation)


Seminole Community College, Sanford, Florida

Microsoft Office Products – Excel, Word, PowerPoint

Siebel CRM Software

Numerous sales programs, including Dale Carnegie Effective Speaking

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