** ********* ***** ****, ******* Park, NY 12065
518-***-**** ■ *********@*****.***
SALES PRO WITH 15 YEARS EXPERIENCE
Outside Sales ∙ Business Development ∙ B2B ∙ Account Management
Contract Negotiation ∙ Territory Management ∙ Sales Training
Acquiring and Developing Accounts
Lead Generation and Cold Calling
Negotiating and Closing Large Contracts (>$1M)
Conducting Sales Training and Product Training
Delivering High Impact Presentations and Public Speaking
Developing Marketing Plans and Media Advertising Campaigns
Managing Databases for Target Marketing
Preserving Margins by Selling Value Instead of Price
Leading Sales Teams to Results
Building Brand Awareness and Loyalty
Customer Relationship Management
Holland America Line
Business Development Manager 1999–Present
Lead Business Development team to meet and exceed $17M annual quota for premium cruise line in multistate territory (NY, VT, CT, and MA). Responsible for sales revenue, account management, marketing plans, training, and advertising budget for 800 accounts. Seek out new account and business opportunities. Analyze sales reports, team metrics, and competition to develop business strategies and promotions. Work closely with senior operational management to meet corporate goals.
Consistently ranked among top performing managers in company.
Received awards and recognition for consistently finding new large scale opportunities.
Increased revenue by over 100% in five years.
Successfully increased business by 20% in underperforming accounts.
Partnered with accounts to deliver C-level sales presentations to large corporations.
Identified and closed large Irish musical group charter which resulted in 7 charters and $20M in total revenue to the company over past six years.
Spearheaded working with Albany PR firm to film local celebrity cooking show “Carmine’s Table” onboard ship. Resulted in increased brand exposure and large repeat group business.
Co-developed fundraising programs in cooperation with Children’s Miracle Network and Humane Society.
Costa Cruise Line
District Sales Manager 1997 – 1999
Responsible for revenue generation and account management for specialty “Italian-style” cruise line in Upstate NY territory. Sought new business opportunities in Italian-American community, and other niche marketing objectives.
Ranked among top performing DSM’s for two years.
Worked with VP of Sales to mentor new sales reps.
Director of Sales 1994 – 1997
Management responsibility for a team of 10 employees responsible for business and leisure travel.
Developed and managed agency website, leading to increase in sales from $3M to $10M in one year.
Responsible for working with vendors on pricing, commissions, marketing plans and co-op advertising.
Developed and maintained database of clients for direct marketing.
Sales Agent 1993 – 1994
Prior experience in the construction and subcontracting (welding, waterproofing, and insulation)
EDUCATION AND TRAINING:
Seminole Community College, Sanford, Florida
Microsoft Office Products – Excel, Word, PowerPoint
Siebel CRM Software
Numerous sales programs, including Dale Carnegie Effective Speaking