Customer Service
Resume:
Cynthia Lobato
Sonoma, Ca 95476
objective
To obtain a position where I am able to interact with customers and provide great customer service. I am multitasked and maintain a neat and organized working area.
Qualifications and skills
Fast learner
Professional
Bilingual English/Spanish
Punctual and always ready to work
Experienced with customer service in different environments
Work Experience
2008-Present: Massage Therapist, The Lodge at Sonoma Renaissance, Sonoma Ca.
Come in to work on scheduled days, provide my services to our clients. Create and perform 60 to 90 minute massage, restock supplies as needed. Provide great service for each individual client.
2005-2008: Massage Therapist/Front Desk, Blush A Day Spa, Sonoma Ca
Open and/or close business. Perform 60 to 90 minute massage, body wraps and scrubs. When not doing treatments I would be at the front desk. Taking multiple phone calls, booking and confirming appointments, updating and adding new clients as well as taking cash, check and credit card payments. Managing incoming and outgoing clientele in the spa.
2003-2007: Server/Cashier, Mary’s Pizza Shack, Sonoma Ca.
Taking multiple phone calls and placing orders as well as preparing and packing orders for customers picking up. In charge of both money in cashier as well as my own change used to payout customers when serving. Serving many customers, taking payments and providing great customer service and customer satisfaction with every order.
Education
Sonoma Valley High School, Sonoma Ca.
General Education.
National Holistic Institute, Petaluma Ca.
Certified Massage Therapist and Health Educator, 720 hours.
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