Customer Service Manager

TONGELA OWENS

**** *** ***** **. ********, GA ***07 678-***-**** ********@***.***

Objective

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

I’m a reliable worker with the ability to quickly learn new concepts and skills.

I’m proven to have a solid work history, I have a reputation as a team player and passion for helping others.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Customer Service Report & Document Preparation

Contracts & Quotation Creation

Accounts Payable/Receivable

Data entry Records Management

Bookkeeping & Payroll

Policies & Procedures Manuals

Experience

Ironworks International Inc. , Atlanta, GA 2007 to Present

Office Assistant,

Data entry and creating quotations and contracts.

Answering telephones

Filing paper work and handling daily mail and invoices

Process weekly payroll

Cut, Edge & Blow, Marietta, GA 2005 to 2007

Office Manager

Handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

Prepared and filed daily paper work

Overseen all employees’ attendance and performance.

Account receivables and processed payroll

Education

Chattahoochee Technical College (Marietta, GA) Criminal Justice Major 2003

South Cobb High School (Austell, GA) Diploma 2002

References Available Upon Request

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