Distribution, Logistics, Transportation, Supply Chain
Resume:
Norman Wilkes Kothmann Jr.
Richmond, Texas 77406
********@*****.***
Objective
Entrepreneurial, driven, results oriented logistics manager eager to apply over 15 years of team management and solution based processes toward a career with a progressive company seeking to optimize strategic performance.
Key Skills
• Developed cost effective operational strategies for every situation, created goals, set key initiatives, apply corrective measures and manage staff with integrity to overcome adversity.
• Multi-Location management with experience supervising day to day operation for eight warehouse locations.
• Familiar with developing Key Performance Indicators for tracking performance.
• Problem solving skills through root cause analysis and analytical thinking.
• Working knowledge of 5S implementation.
• Exceptional knowledge of remote hand held barcode readers including programming for WMS and ILS software.
• Exposure to MRP/ERP software.
• Thrive at Cultivating key vendor relationships by developing action plans to reduce inventory deficiencies, lead times and risk.
• Excel at strategic planning, staff development and mentoring though leadership of cross functional teams in pursuit of a common goal.
• Experienced with due diligence process for successful qualification of vendor prospects and monitoring of vendor contractual obligations.
• Succeeded in coaching and mentoring both entry level and seasoned sales staff through a consultative approach to marketing.
• Successfully negotiated contracts with major carriers and brokers for inbound/outbound logistics of a 78MM profit center.
• Experienced with DOT driver recruitment and retention.
• Exceptional in operations training methodologies with demonstrated success at turning around operations quickly.
• Accepted ownership of financial success for operations through an entrepreneurial management attitude.
• Exceptional skills at developing processes for loss prevention, inventory management, forecasting supply demand, reducing shrinkage and creating min/max levels.
Professional Experience
Aaron’s, Inc. – Sugarland, Texas – General Manager Fulfillment 2001-2011
Premier lease to own company of household items such as Appliances, TV’s, Bedroom and Dining Room furniture and Bedding with 3 billion in annual sales from 2800 stores and 18 fulfillment centers in all fifty states and Canada.
• Increased profit and loss from (14%) to 23.3% through managing sales, labor, transportation, maintenance and inventory carrying costs.
• Strategic reorganization of fulfillment process to 108 store locations in southern Texas improving order accuracy, on-time delivery and customer satisfaction to 98%.
• Instrumental in adapting and implementing WMS (Warehouse Management System) and ILS (Integrated Logistics System) in 18 Fulfillment Centers is the U.S.
• Exceptional communications skills in evaluating, addressing and resolving problematic issues.
• Actively oversaw staff development and mentoring positioning several junior managers for advancement.
• Successful development and deployment of task sequence for cycle counts that enabled two full cycle counts of warehouse per month increasing inventory accuracy from 84% to 96% on quarterly audits.
• Identified and resolved issues with storage matrix through actively seeking associate input, analysis and corrective action that reduced overtime cost significantly.
• Negotiated and monitored partner vendor contracts to reduce costs in facilities and fleet maintenance, uniforms, fuel costs, equipment and transportation/logistics.
• Increased revenues by analyzing store inventory to ensure optimal product allocation and maintain weekly stocking levels of the company’s core line-up and promotional merchandise.
• Reduced damage to shipped ratio from 1.5% to .52% through establishing processes and procedures for shipping and receiving departments for the safe loading and unloading of product.
• Initiated processes for identifying, locating sources and disposal of aging and obsolete product thus reducing product interest allocation significantly.
Safesite, Inc. – Houston, Texas – Operations Manager Warehouse Operations 1996-2001
Offsite data depository specializing in storage of paper documents and IT tape storage in climate controlled facilities in four Texas markets.
• Analyzed and instituted new storage matrix in 8 warehouse locations that reduced labor cost by drastically lowering order fulfillment time.
• Designed and implemented processes for talent retention through employee mentoring, training and performance evaluations.
• Initiated a scheduled maintenance program for fleet of 80 company owned vans that increased resale value.
• Instrumental in design, testing and implementation of proprietary software that reduced manpower requirements for the tape vault and increased inventory integrity.
• Improved customer satisfaction by goal setting, performance evaluation and customer feedback from 68% to 92% in first year.
• Improved warehouse safety across the state through implementation of safety meetings complying with OSHA standards.
Education
Rice University – Bachelor of Arts
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