Manager Store

RICHARD H. REYNOLDS

** ****** ****** ***

Winter Park, Fl 32792

C: 845-***-****

H: 321-***-****

E-Mail:*******@***.***

OBJECTIVE: A position in Management that will give me the ability to use my 20 years expertise as a manager to the people I work for to help them as well as myself to grow within an organization. Being a skilled communicator and manager with a solid background in operations and developing many new programs.

EXPERIENCE:

1/2008-Present

McDonald’s (franchisee)-Store Manager (O/O William and Donna Mayer)

In this position I am using my 20 years experience to run a multi million dollar restaurant as mentioned below, I have all the experience necessary to run this restaurant plus multi-unit businesses as I have at the convenience store levels.

Full knowledge of modern systems including the new ROP (restaurant order Proposal) currently working on new POS register systems. CSO scores for restaurant for 2010 were under 17 percent. At one point during the year ranked number 1 out of 384 drive-thru restaurants. Knowledge of info recorder. Restaurants do daily weekly and monthly food inventories. As well as monthly paper inventories required by ROP. Have implemented many new initiatives in this particular restaurant in upstate New York which includes but not limited to;

Running $1 any size coffee due to tremendous convenience store competition. Results are breakfast sales up double digits for the year, lunch and dinner day parts 2 for $4 big Macs to try to shy away from dollar menu which is very popular in the New York metro market and offering $1.99 cold or hot mccafe drinks to try to increase snack traffic and drink traffic from 2-4 pm. Promoting new management to help achieve new goals set. Responsible for all aspects of controllable P&L Line items. I have worked for 4 owner operators in my McDonald’s career over the past 20 years. Mostly because the stores were sold. My present owner operator was closer to my home.

8/2003-6/2005 Belair Restaurant Corp DBA McDonald’s (O/O Al Wilder)

Kingston, NY

General Manager of McDonald’s same as mentioned below except a new operator took over the store, prior owner sold restaurant.

6/1990-8/2003 Garzarelli Food Specialties(Ed & John Garzarelli) Deceased

Second Generation Foods, INC. (John Brice)

McDonald’s Corporation

Started out as an hourly crew employee at the age of 14, worked my way into management, and was Responsible for the day to day operations of a 1.8 million dollar store. Oversee 45-60 employees as well as 8-10 managers that are my assistants. Many operational duties but not limited to are:

Ordering, scheduling, employee training programs, profit @ loss statements generated, bonus programs, planned maintenance, accounts receivable, and many other controllable expenses. During my years with McDonald’s, I have received many recognition awards and performance awards for service to the company. They include: Outstanding store manager in region, eagle awards for store improvement all of which accounts for 300 stores in region.

EDUCATION: 6/1996 ULSTER COUNTY COMMUNITY COLLEGE

STONE RIDGE, NY

Associate degree in Business Administration.

With this degree I took courses solely on the running of large corporations and businesses. Other courses were presentational speaking and others.

Affiliations: 11/2005-12/2005 Subway World Headquarters training

Milford, CT

1/2000-1/2000 McDonald’s Hamburger University

Oak Brook, IL (training) diploma awarded

References: provided upon request

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