Customer Service Information Technology
Resume:
Holly Wilson
*** ********** ****, ********, **** 44405
Phone: (330) 953- 0214
E-mail: **********@*****.***
Objectives
To obtain a technical support position that utilizes my knowledge and experience with personal computers.
Education
ITT Technical, Institute, Youngstown, Ohio
Associate of Applied Science Degree in Information Technology, Computer, Network Systems, December 2011
Girard High School, High School Diploma, Girard, Ohio
Information Technology Skills
? Customer Service
? Windows
* 2000 Professional
* Server
? Microsoft Office Software
* Word
* Excel
* PowerPoint
* Project
? Lynix software
* Fedora12 and 13
? Command Line
? Problem Solving
? Computer Networking Equipment and Devices
? LAN/WAN Technology
? Configuring of Active Directory and DNS
? VMWare-Virtual Machine
? Cisco Routers
? IP Addressing/Subnet Masking
Experience
May 2005 – June 2005
McDonalds 2724 Salt Spring Youngstown Road, Girard, OH 44483
Cashier, Fry cook
* Serve customers
* Operate Cash Register
* Stock
* Maintenance
Holly Wilson
695 Coitsville Road, Campbell, Ohio 44405
Phone: (330) 953- 0214
E-mail: **********@*****.***
References
Mr. Bruce Zimmer
Information Technology Instructor
ITT Technical Institute
1030 North Meridian Road, Youngstown, Ohio 44509
*******@***-****.***
Mrs. Danielle Yemma
Information Technology Instructor
ITT Technical Institute
1030 North Meridian Road, Youngstown, Ohio 44509
******@***-****.***
Mrs. Mary Kidd
Composition Teacher
ITT Technical Institute
1030 North Meridian Road, Youngstown, Ohio 44509
*******@*********.***
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