Quality Assurance Customer Service
Resume:
David L. McCartney
Virginia Beach, Virginia 23464
********@*****.***
Trained in various Quality systems. Experienced in employee management, public relations, establishing various types of security including crowd control, as well as police and sheriff’s duties. Responsible for establishing, controlling, updating and enforcing policies and procedures. Well versed in a variety of industries and environments. Work well independently as well as in conjunction with others.
Farm Fresh, 1620 Cedar Road Chesapeake Va. 23322 May 2012 to current
• Shipping and receiving store supplies
• Inventory distribution
• Deli department, food preparation, weighing, pricing, and merchandising the department’s deli products,
• Increase sales with excellent customer service.
• Work with equipment like fryers and slicers, and use store intercoms
Angel’s Instrumentation 928 Canal Drive Chesapeake Va. 23323 September 2006 to December 2010
• Supervised operations in 6 departments Sales, Quality, Contracting, HR, Shipping/Receiving and Accounting.
• Ensured all quality assurance team members understood all related policies and procedures for the tasks they are assigned too.
• Enforced, investigated and created reports for non-conformance issues;
• Hired to perform a dual role of Vice President and Director of Quality Assurance.
• Monitored that all employees received current handbooks, and all associated training.
• Ensured tasks were completed according to specified time constraints, quality systems and safety standards.
• Oversaw shipping to secure timely and efficient product delivery.
• Managed HR functions including interviewing, hiring, terminations, employee relations, new employee training and work place investigations Familiar with local, state and federal Labor Laws.
• Certified A2LA/IEC 17025 Internal Auditor.
Ford Motor Company 2424 Springfield Ave Norfolk Va. 23523 July 1993 to September 2006
• Trained new employees in Assembly Line and Stock Department policies and procedures.
• Lead cost savings team in Windshield Breakage Group; this team was responsible for problem solving all issues on various parts of the F150.
• Worked in all departments assembling various parts of the F150 to include checking all parts seeing they meet ISO 9001 quality standards.
• Checked and received materials on loading dock as well as oversaw others to insure work was performed as needed.
• Line fed parts of the F150 stock to various locations in the plant to meet production.
• Certified with the operation of industrial vehicles; burden carrier, forklift and tow tractor.
Norfolk Sheriff’s Office 811 E. City Hall Ave Norfolk Va. 23510 July 1989 to July 1993
• Served as deputy in circuit court rooms.
• Supervised deputies and inmates in the transport of inmates to and from Jail, court appearances, hospitals, other penitentiaries as well as other locations in the jail.
• Updated computer systems pertaining to tracking status, court information and location of inmates in jail systems.
M.G. (Pat) Robertson 977 Centerville Turnpike Va. Beach Va. 23463 February 1983 to July 1989
• Provided executive security during the initial phases of his 1988 Presidential campaign.
• Coordinated and conducted motorcades, contacted local police departments for all additional security for hotel and speaking sites.
• Worked closely with the Secret Service as they took over his campaign and preformed other duties as requested,
• Maintained accurate daily log of on-duty officers during shifts, monitored fire/burglar alarms.
• Served as liaison between employees, students and other security personal as needed.
United States Army Infantry June 1976 to February 1983
• Received training in infantry traits, patrolling, ambushes, escape and evasion.
• Qualifications in small arms with M16A1, M203, M60, 50 caliber, 45, 38, 357 and 9 mm.
• Nuclear, Biological, Chemical NCO,
• Achieved familiarity of most types of chemicals, knowledge of counteracting their actions and maintained all protective and chemical equipment.
EDUCATION
• Military Police Correspondence: military law enforcement, Hawaii
• Basic and Primary Non-Commissioned Officer Course: management training courses, Hawaii
• Hampton Roads Regional Academy of Criminal Justice: law enforcement, Hampton Va.
• VIP Security School: law enforcement for security, Norfolk Va.
Other: Master Mason AF&AM, Chairman of UAW State of Virginia Veterans Committee, Registered with DCJS both unarmed/armed, 99 numbers upon request. Awarded the President Award from Ford Motor Company for highest cost savings for the Norfolk Plant.
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