Promotion Postion

Joanne Bernadette Diaz

**** ****** **** ***. ** Cell: 209-***-****

Sacramento, Ca. 95826 ************@*****.***

Career Focus

Strong desire to enter into a position which requires commitment, analytical and communicating skills.

Highly motivated and eager to learn to fullest potential and acquire higher knowledge. Provided extensive customer service and sales experience. Hard worker, ambitious and driven.

Education

CALIFORNIA STATE UNIVERSITY SACRAMENTO May 2012

Mass Communication

Bachelor

Sacramento, Ca. United States

SAN JOAQUIN DELTA COLLEGE May 2010

Associates Degree

AA Degree: Liberal Arts

AA Degree: Mathematics & Sciences

AA Degree: Arts & Humanities

AA Degree: Elementary Education Teacher Preparation

Stockton, Ca. United States

Professional Experience

STARBUCKS June 2007-Present

Barista

Sacramento, Ca. United States

• Provide customers with prompt and quality service

• Contributes to store goals for increasing sales and improving profits.

• Provide customers with product details, such as coffee blend and preparation descriptions.

• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas.

• Create signs to advertise store products or events.

• Clean or sanitize work areas, utensils or equipment

KTXL FOX40 News January 2012- May 2012

Intern

General: Know who needs important information and where to make it accessible to everyone.

Assignment Desk: Enter information into OPUS, How to properly do a beat check, File/update court cases. Production: Understand the role of the director

Photographers: Understand work flow of reporter on the field.

Web/Online: Understand what topics are trending, and how we can relate or cover it.

Assist Administrative desk: File and separate emails, scripts, assist on projects.

Made phone calls to dispatchers, police officers, prize winners, FCC work, filing, posting jobs.

Accomplishments

Dean’s List, Fall2009 - Spring 2010

• Special Recognition Mug Award- Good Leadership

• Partner of the Month: August 2010, December 2011

• Learning Coach- Training new partners

Skills

• Experienced with Microsoft Office

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