Customer Service Sales

CHERYL D. MCGAHEE

Email: *********@*****.***

Address: *** ******** *** ***********, ** 30281

Phone: 706-***-****

OBJECTIVE

To obtain a position that will enable me to use my educational background, ability to work well with other people and strong organizational skills.

EDUCATION

The University of Georgia: Athens, GA

Bachelor of Arts in Political Science July 2012

AWARDS & SCHOLARSHIP

H.O.P.E Scholar

University of Georgia Competitiveness Scholarship Recipient Fall 2009

Faith Outreach Christian Life Center Academic Scholar Fall 2007

Deans List Spring 2009, Fall 2010

WORK EXPERIENCE

Sales Floor Team Member, Target Corporation, McDonough GA

November 2011 - Present

• Developed strategies to ensure higher levels of customer service

• Assisted customers in receiving desired services

• Maintained pleasing and desired store aesthetic

Student Worker, University of Georgia Parking Services, Athens GA

March 2009 - July 2011

• Enforced rules and regulations of the university’s Parking Services department

• Received and counted payment for exiting customers

• Ensured safety of all customers and their property

• Promoted high levels of customer service

• Filed, copied, and managed office paperwork

• Trained new employees

Merchandise Recipient, UGA On-Campus Bookstore, Athens GA

May 2009 – August 2009

• Prepared bookstore merchandise for purchasing

• Counted, tagged and scanned in all merchandise

• Responsible for receiving, signing for delivered packages

Team Leader/Cashier, McDonalds Inc. Augusta, GA

May 2008 – August 2008 & Seasonal

• Developed strategies to ensure higher levels of customer service

• Assisted customers in receiving desired services

• Managed large sums of money while displaying high levels of mathematical skills

Receptionist, Wanda S Samuels, Realty Hephzibah, GA

August 2006 - January 2008 & (Seasonal)

• Greeted entering and exiting guests

• Filed, copied and/or faxed office documents

• Maintained proper and pleasing work atmosphere

• Utilized necessary and key computer skills

LEADERSHIP EXPERIENCE

Creative Coordinator, BoomFoundry, Athens GA

• Coordinated fundraisers and social events for local students.

Mentor, NAACP Educational Outreach Program, Athens GA

August 2008 – May 2010

• Served as mentor to students 12 – 14 years of age

• Tutored students in areas of math & science; prepare them for CRCT testing

• On call at anytime for students in times of need

Day Care Provider, FOCLC Nursery, Hephzibah GA

January 2006 – August 2007

• Provided day care service for children 0 months – 3 years of age

• Established an atmosphere of comfort, security, and trust for babies as well as parents

VOLUNTEER EXPERIENCE

Goodwill, Augusta GA

August 2011- Present

• Receive and sort donations given by community

• Distribute donations to those in need

Alternative Spring Break Volunteer, Habitat for Humanity, New Orleans LA March 2009

• Rebuilt homes for victims of Hurricane Katrina

SKILLS

Computer Skills: Microsoft Word, Power point, Excel, Outlook, Type 60 wpm, Email, Internet

Language Skills: Reading, Writing & Understanding of English Concepts; Some Spanish

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