Customer Service Insurance
Resume:
ANTONIA J. AGUDELO
Miami, FL. 33015 ************@*******.***
SUMMARY
Excellent Organization Skill, Computer Proficiency, Strong Customer Service, Data Entry, Word Processing and Typing, 10-Key Calculator, Filing, Experienced in various Legal and Accounting Programs. Solid understanding of Insurance Defense Firm, policies and procedures, and individual needs. Recognized as a strong problem solver, Ability to multitask in a busy environment and set priorities.
PROFESSIONAL EXPERIENCE
UNIVERSITY OF MIAMI, MILLER SCHOOL OF MEDICINE, Miami, FL. 2008 – 2012
Senior Finance / Insurance Verifier
Responsible for day-to-day insurance verification process including new registration, patient information, appointment scheduling and referral authorizations.
• Provided monthly financial reports to the Finance Director.
• Discussed financial requirements with patients.
• Cleared work queues in order for billing department to release charges.
UAIG, OFFICE OF GENERAL COUNSEL, Miami, FL. 2006 – 2007
Legal Secretary
Worked with partners, staff and clients to coordinate and expedite wide array of court proceedings. Tracked over 2000 cases.
• Scheduled hearings and depositions, prepared and submitted notices to Court and Appositive Consuls, revised and submitting Legal Reports for Motion for Summary Judgments.
• Tracked outstanding, pending legal procedures such as: late billing, no coverage, material misrepresentation and benefits exhausted. Analyzed hearing’s results in order to proceed or advance cases
• Ensured activity adhered to legal procedures through Monitoring Motions for Summary Judgment’s activities for supporting documentation.
• Executed follow-up Motions for Summary Judgments in order to coordinate hearings.
FLORIDA INTERNATIONAL UNIVERSITY (FIU), Miami, FL. 2005 – 2006
Staff Accountant / Grant Specialist
Responsible for day-to day financial management and administration of over 100 accounts. Managed financial systems and prepared monthly reconciliations and reports. Solved problems accounts payables, budges and receivables issues.
• Prepared and submitted private, federal, state and local billing forms (such as SF272, 270, FL DOE-399, FL Health or FDOT and The Children Trust) in order to collect outstanding unpaid balances.
• Responsible for account closing of grants, and yearly account closing on departmental accounts.
• Analyzed and monitored accounting activities, and querying system for supporting documentation to ensure activity adheres to contract and policies.
RESORTS ADVANTAGES, INC., Miami, FL 2002 – 2005
Staff Accountant and Executive Assistant
Performed all aspects of account receivables and payable. Served in supervisory role for billing and filing and coordinated department activities. Assisted with Senior Staff Accountants and Director.
• Developed several MS Excel spreadsheets, currently in use, reducing entry time and automatically cross-referencing errors.
• Trained new accountants
• Prepared monthly and quarterly P&L schedules for senior management
• Produced quarterly variance reports
ANTONIA J. AGUDELO 2.
Prior to 2002:
THEODORE DEUTSCH, PA, Miami, FL
Legal Secretary
CATERPILLAR, INC., Miami, FL
Store Room Clerk / Receptionist / Secretary
EDUCATION
Coursework, Master, Christian Counselor
Vision International University, Miami, FL
Bachelor of Arts (BA), Theology
Vision International University, Miami, FL.
Graduated on July 18, 2004
Associate of Arts (AA), Office Systems Technology / Software Specialist
Miami Dade Community College, Miami, FL
Graduated on December, 2000
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