Life Insurance System

Dell Lang

**** ******* *****, *****, ** *****

*********@*****.***

972-***-**** (home)

214-***-**** (cell)

SUMMARY

Seasoned IT Professional with over 20 years of solid experience in IBM systems and subsystems working in the Life Insurance and Financial Industries (about 10 years experience in Cyberlife). My experience includes working with Mainframe systems, and my project management and Assembler programming skills are excellent. I am a team player who can also work independently doing research and solve the problems.

TECHNICAL SKILLS

Hardware: IBM Mainframe

OS: IBM MVS; IBM VSE

Software: TSO/ISPF, OS/390 JCL, CICS, IMS DB/DC, VSAM,

FILEAID, XPEDITER, CK4, CyberLife,

Languages: COBOL, COBOL II, Assembler (20 years), EasyTrieve

PROFESSIONAL EXPERIENCE

Universal American Financial corp. / Patni Computer Systems, Inc.

Senior Programmer Analyst July 2008 – January 2011

Responsible for:

• Production support on MVS/CICS system

• Convert CK4 Commission AGENTS FINANCIAL ACTIVITY (as AFA) Record Format to Enterprise

Incentive Management (as DSPA) format.

• Generate a Life Insurance Buyers Guide for new policy holder by modify existing programs

• On call for model office monthaversily cycle on the user request.

• Resolving the policy problems during model office testing.

• Convert General Ledger records to DSPA format

• List of all CA policyholders with a Medicate supplement

• Convert General Ledger records to DSPA format

• List policies and agent levels that have been calculated commission

Financial Industries Corporation

Senior Programmer Analyst (contractor) Aug. 2007 – June. 2008

Responsible for:

• Production support on MVS/CICS system.

• On Cyberlife, working on traditional and advanced products (UL, SUL, and Variable Life etc)

On call for production evening cycle (in turn) and model office evening cycle (on the user request)

• Working closely with policyholder department to establish Cyberscribe letters such as address

Change notification, welcome for EFT policy holder, GIO notify letters.

• Cleaning out problem policies caused y conversion, such as Auxiliary file contains erased

Segments.

• Resolving the policy problems due to in-house modifications.

• Cleaning out agent number problem that caused by the conversion.

SOUTHWESTERN CHRISTIAN COLLEGE - Terrell, TX Aug. 2004 – Aug. 2007

Mathematics Assistant Professor

Responsible for:

• Instructing college Mathematics courses and tutoring college students

• Instructing online Mathematics courses

COMPUTER SCIENCE CORPORATION - Jacksonville, IL NOV. 2002 - July 2004

Consultant Scientist (COBOL, Assembler)

Responsible for:

• Production support on both MVS and VSE systems for multiple clients

• On Cyberlife, working on traditional and advanced products (UL, SUL, and Variable Life etc)

• On call for model office monthaversily cycle on the user request

• Resolving user policy problems

• Cleaning out problem policies caused by conversion. Most of this done in Assembler.

• Using EasyTrieve software to write programs that print ad-hoc reports (hard copy and electronic)

• Rebuilding dividend files

COMPUTER SCIENCE CORP/CYBERTEK - Dallas, TX NOV. 1995 - Mar. 2002

Consultant Scientist

Responsible for:

• Updating data exchange programs as communication modules between Small Talk PC online with

Mainframe COBOL programs in Cyberlife systems

• On Cyberlife, working on traditional and advanced products (UL, SUL, and Variable Life etc)

• On call for model office monthaversily cycle on the user request

• Working with users to generate detailed Functional Requirements

• Generating technical specification from Function requirement and interaction with end users

• Creating new applications and modifications to existing applications

• Performing unit and system testing, with internal and external business partners

• Adhering to existing application standards

• Supporting Production activities including periodic off hour support

Accomplishments:

• Participated in Cyberlife Performance Plus, a major project that modified the Distribution Support System (DSS) to interface agent control file with CyberLife system.

• Assisted in Sun Life Insurance's modification project that supported a partial surrender charge and specified face amount decreases; delivered the final product to production successfully.

• Participated in Shield Group's system conversion from CFO (Assembler) to CyberLife.

• Contributed in client's mode changes that were specified in TAMARA. (ROSCO editing system)

• Participated in mode changes of VUL/SVUL for MONY Life Insurance Company. (including DB2/SQL)

• Played a significant part in the conversion of Kemper Life Insurance, developed new programs, and modified modules to client specifications. (CK4 - Assembler)

• Solved the memory-leaking problem during mass policy processing in batch jobs.

• Assisted in improving client's network by enhancing data transmission speed to 4 times faster with new transmits modules.

• Joined in the version upgrade of Equitable Life of Iowa. (CK4 - Assembler)

ELECTRONIC DATA SYSTEMS - Dallas, TX 1986 - 1992

Systems Programmer

Responsible for:

• Installing and maintaining CICS software, table maintenance of VTAM, CICS and IMS.

• Solving system ABEND problems through system dumps.

• Customizing CICS systems through system exit programs. (Assembler)

• Assisting development of online program problems through transaction dumps.

PHILADEPHIA LIFE INSURANCE CO. - Houston, TX 1980 – 1986

Systems Programmer/ Programmer Analyst

Responsible for:

• Installing and maintaining CICS software, table maintenance of VTAM, and CICS.

• Solving system ABEND problems through system dumps. (Assembler)

• Developing and maintaining Auto-issue system. (Cybertek’s New Business – the software before CK4 and then Cyberlife)

• Converted Auto issue system from VSE to MVS

EDUCATION

Master degree in Mathematics - Northwestern State University, Natchitoches, LA

Bachelor degree in Mathematics - Chun-Yuan University, Chung-Li, Taiwan

PERSONAL

U.S. Citizen, fluent in Chinese

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