David W. Wyckoff **** Sugar Grove Road Cambridge, Ohio 43725
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**********@****.*** • Home 740-***-****
Senior Management Executive
Professional management career reflects over 20 years experience in sales, marketing, strategic planning and business development in highly competitive industries and markets. A consummate business professional with the creative and strategic vision to build an organization's sales and business operations that positions a company for long-term revenue and profit growth.
Qualifications Summary
Team Building and Leadership
Strategic Business Planning
Revenue and Profit Growth
Partnerships and Alliances
P&L Management
New Product Launches
New Business Development
Key Customer Relationship
International Experience
Global Business Expansion
General/Operations Management
Business Process Improvement
Professional Experience
The Fabri-Form Company May 2007 to February 2009
The Fabri-Form Company is a manufacturer of thermoformed plastic products, specializing in custom transport packaging and custom component parts supplied to customers in a broad range of industries, with annual sales of over $40 million.
Director – Packaging Group
Direct responsibility for North America Sales and Marketing, Customer Service, and Cost Estimating functions for Packaging Group, with annual sales of over $25 million.
Sales and Marketing
• Provided day-to-day operations leadership to the sales and marketing team of (12), while maintaining focus
on the company’s long term strategic goals.
• Responsible for sales and marketing tactical activities, with primary focus on development of new customers and product applications, while maintaining key business relationships with current customers and distributors.
• Led implementation of new territory alignment, resulting in greater efficiency and productivity of sales force.
Territorial realignment provided incremental sales call opportunities, resulting in 5.5% increase of RFQ opportunities, resulting in $700,000 of additional annual sales revenue and reduced T&L expenses by -8.8%.
Customer Service
• Managed Customer Service Team of (3). Responsibilities included inquiries from domestic and international customers, processing sales orders, project management, pre-sales and post sales customer follow-up.
• Implemented Visual Management techniques to improve overall customer satisfaction ratings for commercial, delivery, quality and technical performance to highest level in company history (93%).
• Introduced new Customer Service training program, including regular visits to key customers and internal production facilities, for improved understanding of customer base and products. This ensured that existing and prospective customers receive thoughtful attention from knowledgeable employees.
Cost Estimating
• Managed Cost Estimating Team of (2), with P/L Gross Margin responsibilities for Packaging Group.
• Developed new standard cost model, which resulted in improved quote accuracy and output, while increasing sales gross margin to 20.7%, from original 18.8% level.
• Developed new pricing model based on historical quote data, resulting in more accurate market pricing for improved quote win ratio (10% to 23%).
Showa Aluminum Corporation of America 1987 to 2007
Showa Aluminum Corporation of America is a wholly owned subsidiary of Showa Denko, K.K., headquartered in Tokyo, Japan. Global operations are carried out through five business sectors: Petrochemicals, Chemicals, Electronics, Inorganic Materials and Aluminum. Showa Aluminum Corporation of America is part of the Aluminum Business Sector,
with Aluminum Heat Exchanger, Aluminum Forging, and Aluminum ED/Extrusion operations in North America.
General Manager - Sales and Marketing
Heat Exchanger Division, Shotic Division, ED/Extrusion Division 2005 to 2007
Direct responsibility for North America Sales and Marketing, and Customer Service functions for Heat Exchanger Division, Shotic Division, and ED/Extrusion Division, with annual sales of over $120 million.
• Manage staff of (9), including hiring, development and performance reviews.
• Led strategic “Diversification Plan”. Focus markets included expansion of Agriculture, Heavy Truck, HVAC/R, Industrial, Lawn & Garden, Marine, Motorcycle/ATV and Office Automation Equipment (OAE) markets.
Increased overall year to year sales from $106 million to $120 million, thru increase of non-automotive market share from 22% to 31%, while maintaining/growing existing share in core automotive market segment.
• Successfully established Sales and Marketing satellite office in Detroit.
Sales Manager - Shotic Division 1998 to 2005
The Shotic Division specializes in the development and production of aluminum forgings and forging stock.
Responsible for developing business plan, as part of localization of forging operations in North America.
• Led successful North America localization of Shotic Division Forging business..
• Led Shotic Forging Division sales growth from $13 million in 1998 to $22 million in 2005.
Sales Manager, Heat Exchanger Division, ED/Extrusion Division 1995 to 1998
Promoted to Sales Manager of Heat Exchanger Division, and ED/Extrusion Division.
• Managed staff of (5), including hiring, development and performance reviews.
• Managed continuing sales growth from $116 million in 1995 to $137 million in 1998.
Sales Assistant Manager, Heat Exchanger Division, ED/Extrusion Division 1992 to 1995
Promoted to Sales Assistant Manager of Heat Exchanger Division, and new ED/Extrusion Division.
• Supported successful North America localization of ED/Extrusion business for Canon.
• Key contributor to continuing sales growth from $62 million in 1992, to $116 million in 1995.
Sales Account Representative, Heat Exchanger Division 1987 to 1992
The Heat Exchanger Division specializes in the development and production of aluminum heat exchangers
for the automotive industry.
• Employed as part of initial Sales launch team, for establishment of North America heat exchanger project.
• Managed multiple accounts, with responsibilities for customer service, coordinating shipping schedules,
quoting, forecasting, and customer correspondence.
• Played pivotal role in start-up and sales growth, from $10 million in 1987, to $62 million in 1992.
Computer Skills
Microsoft Excel, PowerPoint, Word, Outlook, Publisher, Project and Lotus Notes
Training
Courses in Professional Selling Skills, Pricing Strategies, Management, Accounting, ISO/QS/TS Auditing, Project Management, 5S Techniques, Kaizen, TPM, 5-Why Problem Solving
Education
Ashland University, Ashland, Ohio B.S., Business Management