Yvette Garza
***** *****, *** *******, ** *****
******@**.****.***
CAREER OBJECTIVE
Seeking a position in the Human Resources field as an intern or office support
SUMMARY OF QUALIFICATIONS
• Over 25 years customer service, sales, and training
• Self-motivated and self-initiative
• Adaptable and flexible to a high pressure work environment
• Attention to details and able to work efficiently
• Always supportive and a team player
EDUCATION
The University of Texas at San Antonio
Bachelor of Business Administration in Human Resource Management
Major GPA: 3.0 Expected Graduation: December 2013
Relevant Coursework
• Organizational Behavior & Management
• Designing Organizations
• Managing Human Resources • Principles of Marketing
• Technical Writing
Palo Alto Community College, San Antonio, TX completed 22 hours
San Antonio Community College, San Antonio, TX completed 47 hours
EXPERIENCE
Student Assistant- University of Texas at San Antonio February 2012-Present
• Provide support for Advisors and Faculty
• Greet visitors at front desk and offer assistance
• Answer incoming calls, make appointments for advising staff
• Scan, copy, file, and assist with any special projects
Trainer and Waitress - Pappadeaux’s Seafood Kitchen – San Antonio, TX Oct 1996-Present
• Assist with training new employees, follow through after initial training
• Utilize efforts to improve customer service and satisfaction, promote sales
• Other positions- Headwaiter, bartender, banquet server, host, to-go server
ACTIVITIES AND HONORS
• STXHR-South Texas Human Resource Conference attendee May 2012
• SWARM-Southwest and Rocky Mountain HR Conference volunteer April 2012
• Society of Human Resource Management, UTSA student chapter member Sept 2011-Present
• Business Scholars Program, UTSA, member Sept 2010-Present
• President’s List, San Antonio Community College Fall 1995-Spring 1996
• Women’s Club Scholarship, San Antonio Community College Fall 1987
ADDITIONAL SKILLS
• Microsoft Office – Word, Excel, PowerPoint, Outlook Express, Publisher
• Some familiarity with Java