Customer Service Representative
Resume:
424-***-**** Gary Champagne ***********@*****.***
Los Angeles, CA 90025
Objective: To seek full time employment that best utilizes my skills as an English Major, Customer
Service Representative and Office Support.
Professional Experience
Superior Court of California, San Diego, CA
06-95 to 02-97
Deputy Clerk III
Achievements:
• Eliminated a backlog of files by organizing and placing the files in alphabetical order. Split
the job responsibilities between six people in order to prevent a back log from happening
again.
• Started as a Deputy Clerk I finished as a Deputy Clerk III.
Responsibilities:
• Customer Service that included cashiering, payment processing, updating and
maintaining files. Research, verify and, if necessary, correct money amounts on files.
Courtesy Funding, San Diego, CA
08-93 to 06-94
Single Family Dwelling Underwriter
Responsibilities:
• Reviewed and analyzed financial statements, income tax returns and investment
portfolios for credit worthiness.
• Reviewed loan applicants for approval or denial on purchases and refinance.
HomeFed Bank, San Diego, CA
07-85 to 11-92
Loan Officer
Achievements:
• Started as a Teller in 85. Moved to Customer Assistance in 87 and to a Loan Officer in
91.
Responsibilities:
• Cashing and depositing customer checks.
• Answered high volume telephone calls on questions relating to mortgage loans.
• Researched, reviewed and analyzed financial statements, income tax returns and
investment portfolios for credit worthiness and posted any necessary adjustments on
loans. Acted as a liaison between departments.
Education
CSU Stanislaus, Turlock, CA
09-07 to 12-10
BA in English
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