Human Resources Director - CHRE

Angela Friebel, CHRE

+1-778-***-**** (in Vancouver until 28th Sept. 2012)

+1149 173-*******

Email: *************@*******.*** Skype: angela.friebel

_____________________________________________________________________________________

PERSONAL

Nationality: German

Last Position: Director People Services & Training

Same as: Director Human Resources

German Mother Tongue

English Fluent

OBJECTIVE

I am aiming to contribute to the growth and to the development of your prestigious company by sharing my internationally gained knowledge and experience with all team members achieving highest level of employee and customer satisfaction paired with company’s profitability.

To settle long-term in a new challenging work environment, within a company who is interested in guiding and developing employees.

EDUCATION

2009 - 2010 Certified Human Resources Executive (CHRE)

American Hotel & Lodging Educational Institute, USA

1997 – 1998 Certified Teacher for Training and Coaching

Hotel Management School; Berlin, Germany

1986 – 1989 Apprentice for Hotel Management

Hotel Heidesee, Gifhorn, Germany

KEY PROFILE

Senior executive that knows how to manage a large team

Leading & developing people is one of my major strengths

Confident in problem solving & decision making

Strategic planning and business development

Proven track record of turning around struggling business units

25 years experience in hospitality industry

Strong financial skills, result driven

Professional and very positive impact on colleagues and clients

COURSES & CERTIFICATES

HACCP Internal Auditor

Management Tools (12 modules)

All usal Hospitality Trainings

WORK EXPERIENCE

Kempinski Hotel & Residences,Palm Jumeirah, Dubai, UAE

Facilities: 5* leisure Hotel & Residence Complex with a 4 F&B Outlets, 244 Hotel Suites, Penthouses & Villas, and a range of Spa, Fitness & Kids facilities

Under Construction:

5* Hotel with 400 rooms

8 Restaurants

Director People Services & Training 11/2011 – 4/2012

Reporting to: General Manager Website: www.kempinski.com

Responsibilities & Accomplishments:

Being in charge for nearly 200 Full Time Employees & 100 External Employees

Leading the HR & Training Department

Budgeting, Goal Targeting

Implementing Policies & Procedures

Implementing Brand Standards (LQA)

Contracting External Companies (Security & Housekeeping, Gardening, Caterer…)

Presenting the HR development, figures and needs to the GM

Hiring from aboard and from the local market

Interviewing and hiring up to Executive level

Staff Accommodation

Payroll & Timekeeping

Dubai Duty Free / Leisure Division, UAE

The Aviation Club, Dubai, United Arab Emirates

Facilities: 5* leisure club with a range of 4 restaurants and bars (including The Irish Village, the Dubai Tennis Stadium and banqueting up to 1000 Pax) and a wide range of Health and Fitness facilities

Under Construction:

5* Hotel with 300 rooms

New Irish Village

Human Resources Manager 3/2007 – 1/2011

Reporting to: Human Resources Director – Dubai Duty Free Website: www.aviationclub.com

General Manager – The Aviation Club

Responsibilities & Accomplishments:

Being in charge for 250 employees at The Aviation Club

Assisting The Century Villages’ HR function (12 external F&B Outlets)

Leading the HR Department

Budgeting, Goal Targeting

Implementing Policies & Procedures

Contracting Travel Agencies

Contracting External Companies (Security & Housekeeping)

Hiring from aboard and from the local market

Interviewing and hiring up to HOD level

Staff Accommodation

Staff Benefits Plan

Salaries & Timekeeping

Duty Management

Al Maha Rotana Suites, Abu Dhabi, United Arab Emirates

Facilities: 4* hotel with 288 rooms & suites, a range of 4 restaurants and bars, 1 ballroom & 4 meeting rooms accommodating up to 250 guests

Human Resources and Training Manager 10/2005 – 2/2007

Reporting to: General Manager Website: www.rotana.com

Responsibilities & Accomplishments:

Being in charge for 180 Employees

Leading the HR Department with 4 subordinates

Presenting the HR development, figures and needs to the GM

Hiring from aboard and from the local market through agencies

Interviewing and hiring up to HOD level

Re-organized the Training Department

Increased the In-house Rotana Staff Satisfaction

(chosen as best HR Department inside Rotana Company- out of 21 properties)

Kurumba Hotel, Male Atoll, Maldives

Facilities: 5* flagship hotel with 182 rooms, suites & villas and a range of 11 restaurants and bars, 1 ballroom & 4 meeting rooms accommodating up to 650 guests

Human Resources and Training Manager 2004

(until Tsunami)

Reporting to: General Manager Website: www.kurumba.com

Responsibilities & Accomplishments:

Being part of the re-opening team

In charge for 500 Employees

Re-organized and leading the HR Department with 10 subordinates

Presenting the HR development, figures and needs to the GM and VP’s

Hiring from aboard and from the local market through agencies

Interviewing and hiring up to HOD level

Implemented Training Department

Reduced Staff turnover

Increased Staff satisfaction by organizing spare time activities and facilities including housing

Egypt Hotels, Ain El Soukhna, Egypt (different positions)

Operation Manager (based at Palmera Beach Resort) 1999 - 2003

Operation Manager (based in Luxor)

Area Training Manager (based at Palmera Beach Resort)

LTI International Hotels, Düsseldorf, Germany

Group Training Manager, Head Office 1998 – 1999

Forte Grand Hotel, Abu Dhabi, United Arab Emirates (Now know as Royal Le Meridien)

Training Manager 1997 - 1998

Blue Band Hotels, Berlin, Germany

Area Training Manager 1996 - 1997

GASCO Rent a Chef / Waiter, Hanover, Germany

Trainer & Training Coordinator 1994 - 1995

Copthorne Hotel, Hanover, Germany

Front Office Manager 1994

ProFile Hotelsysteme Bad Salzdetfurth, Germany

Trainer for Hotel Hard- and Software 1993

Treff Nordsee Tropen Parc, Tossens, Germany

Front Office Manager, Pre-Opening 1992 - 1993

Sheraton Hotel, Frankfurt, Germany

Front Office Supervisor 1991 - 1992

Hotel Europäischer Hof, Hamburg, Germany

Front Office Supervisor & Front Office Clark 1990 - 1991

Vier Jahreszeiten, Hamburg, Germany

Commis de Sommelier 1989 – 1990

IT SKILLS

Oasys Payroll System & Time Attendance System

Microsoft Office & Internet

Fidelio (Opera) Systems & Micros POS

REFERENCES

Will be submitted upon request

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