Switchboard Operator/ Receptionist
Resume:
Floris E. Enchautegui
Paterson, NJ 07504 ********@*****.***
Objective: To obtain a position where I can utilize my clerical, switchboard and sales experience within a growing company.
Highlights of Qualifications
Bilingual in English and Spanish.
Energetic, dedicated, responsible, well spoken people-person and hard-working individual that is experienced at being a member of a team.
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus
Excellent communication skills with supervisors, peers, subordinates, and customers.
Marketing, advertising, merchandising and demonstrating products to clients.
Education & Training
Rafael López Landrón General & Clerical Diploma 1976
Technical Institute of Puerto Rico Medical Clerk Course 1977
Seton Hall University Technology Training 1998
Relevant Skills and Experience
Clerical Expertise:
Switchboard operator familiar with DAOU/PBX/Centrex systems.
Responsible for internal and external calls routing calls to the appropriate area, taking and relaying messages, communicating general office information and responding to calls in a professional and courteous manner.
Arrange meetings, schedule appointments, accept deliveries, sort mail.
Customer relations and responsible for cash transactions, phone orders, filing, stocking, and inventory.
Knowledge of all basic office equipment (filing, faxing, copy, postage machine, etc.)
Management Experience:
Leadership Representative responsible for conducting in person or phone interviews.
Created a variety of public merchandising materials for increased sales.
Accountable for ordering, billing, bookkeeping, stock management/inventory, and advertising.
Directed orientation in large groups or one on one for employee training and advancement.
Other Experience:
State Of New Jersey Notary Public Since May 2011
Computer Knowledge:
Windows: 95/98/2000/Millennium/XP/Vista/7 Home
Microsoft Office: 95/97/2000/XP/2003/2007/2010
Banner Web Services, Lotus Notes
Insight with various web based programs.
Proficiency with web based ordering, tracking, and management of products
Work History
Clerical (Switchboard Operator) Seton Hall University, South Orange NJ 2001-2010
Sales/Merchandising New World Voyagers, Kresgeville PA 2007-Present
Sales/Clerical Avon District Office, Paterson NJ 1998-2001
Veteran’s Hospital Rio Piedras PR 1977-1977
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