Customer Service Administrative Assistant

DeMarco D. Owens

*** **** ****** **

Washington, DC 20019

Cell: 240-***-****

Email: ************@*****.***

QUALIFICATIONS:

Excellent with customer support services

Able to use and operate Microsoft Office Applications (Word, Excel, PowerPoint)

Works well without supervision

Skilled at learning new concepts quickly while working well under pressure.

EXPERIENCE:

04/11-7/12 Spirit of Faith Christian Center Temple Hills, MD

Property manager assistant

Ensured the church was the best condition for the congregants and staff members.

Prepared the church for various services throughout the week by opening up and closing the facility when needed.

Maintained the property’s heat and air condition.

11/09-04/10 Nine West Outlet Largo, MD

Lead sales Associate

Trained new employees

Met daily sales goals

Organized various conference calls

Exemplified customer services skills, and received a customer service award

Worked with merchandising and updated inventory

Designed window displays

06/06- 08/08 Malone Construction Company Washington, DC

Administrative Assistant

Created and developed a filing system

Kept a proper count of invoices to ensure an accurate budget.

Assisted with time keeping

Assist supervisor with filing papers, answering phones and typing papers.

Data entry using Microsoft Excel and Access.

6/05-08/05 Potbelly’s Sandwich Shop Washington, DC

Cashier Assistant

Greeted customers

Operated as cashier

Prepared food

Stocked and maintained an accurate inventory

EDUCATION:

June 2011 Washington, DC G.E.D High School Equivalency Diploma Washington, DC

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