Quality Control Manager

Julian A. Scott

***** ********** ***** #**** *******, TX 77072 Cell: 713-***-**** **.*****@*****.***

WAREHOUSE MANAGER

Value Offered Fifteen years of Warehousing experience with ten of those years being focused in warehouse management. Shipping and Receiving experience based on practical hands on involvement. Areas of expertise include wholesale warehousing, operations, and quality control. Proven track record of warehouse productivity, specializing in Labor Management and Work Information System tools for tracking and monitoring associate’s performances resulting in exceeded revenue and profit goals. Specialized skills in Shipboard Warehouse Management Systems (SWMS) to control inventory. Strong command of warehouse standard operating procedures and experience conducting business with other departments and management company wide.

Key Skills and Certifications Certified Forklift Operator

Meticulous with regard to employee relations

Compliance Training & Management

Light typing and clerical filing

Capability to prioritize and multi-task Ability to self manage and self motivated

Outstanding interpersonal and problem-solving skills

Excellent with customer support services

Innovative, goal orientated and creative approach to delivering results

Career

Progression AmerisourceBergen Houston, TX

Warehouse Manager, 2007-2011

Progressed through a series of promotions, culminating in the management of the second shift business operation which included: training and performance management of associates, tracking and monitoring daily overtime, responding to production issues and implementing solutions, maintaining teamwork, productivity measurements, quality control, meeting all departure times of outbound freight, and payroll maintenance.

• Led a team of approximately 25-50 associates, including 4 supervisors and accountable for a pharmaceutical inventory valuing $1.2 million.

• Maintained production at 127% to standard which, in turn helped reduce overtime by 5%.

• Improved shipping deadlines that were maintained at a 98% on time departure, while maintaining a minimum customer satisfaction rating of 8.6 or better.

• Worked closely with Human Resource in the distribution of disciplinary actions and resolving associate issues.

• Followed all DEA and federal guidelines for the proper maintenance and inventory control of controlled substances.

• Participated in a management diversity focus group to acknowledge and understand the differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status in a company wide campaign to develop fully engaged associates.

• Helped in conversion of seven warehouses nationwide to the Labor Management System.

Second Shift Warehouse Supervisor, 2006-2007

Supervised order-fillers to ensure productivity, and quality assurance, while also maintaining product quality and integrity.

• Led a team of approximately 25-50 associates.

• Optimized productivity increased from 95% to 115% to standard with an 8.1 customer satisfaction rating.

• Supported Shipping and Receiving deadlines, along with inventory cycle counts.

• Executed daily production reports, weekly team building meetings, weekly safety meetings as well as monthly warehouse compliance and safety audits.

• Harnessed strengths that maintained a 90% cross training rate of all second shift associates.

• Launched new initiatives pertaining to the attendance policy which solidified the efficiency of the shift and increased employee morale.

Kelly Temporary Service – Houston, TX

Baker Oil Tools: Forklift Operator, 2005-2005

Responsibilities comprised of data entry of inventory for accountability and operating sit down and standing forklifts assigned to the Barker Oil Tools receiving department.

The Grocers Supply Co., Inc. – Houston, TX

Sanitation Department Manager, 2002-2005

Oversaw the hiring of personnel, attendance/payroll maintenance, departmental scheduling, daily maintenance and cleanliness of the warehouse in accordance to ASI Food Safety inspection guidelines.

• Led a team of approximately 45-100 associates.

• Built an A-caliber team of highly motivated and extremely efficient employees. Recruited staff; led ongoing mentoring/training on ASI’s safety and quality standards; and coached sanitation procedures to the supervisors company wide.

• Improved ASI inspections to a rating of 900 or higher 7 times consecutively.

• Maintained a high quality of sanitation that improved the supply chain, shipping, and receiving process.

Shipping Supervisor, 2000-2002

Supervised the direction of forklift operators that traveled the warehouse aisles selecting inventory for shipment. Monitored the shift’s productivity standards using a computer generated report which contained the daily retail orders.

• Led a team of approximately 35 associates.

• Expert in the use to operate a stand-up forklift, powered pallet jack, and slip/clamp machine.

• Optimized the performance of selectors increasing productivity by 15%.

Inventory Clerk, 1997-2000

Responsibilities involved computerized research, use of a cherry picker used to monitor Cycle Counts, the rerouting of inventory, record keeping, warehouse shrink management and quality control of customer needs.

Technology MS Office (Word/Excel/PowerPoint/Access/Project), Lotus 1-2-3, Shipboard Warehouse Management Systems (SWMS), and Adobe Photoshop

Education

HOUSTON COMMUNITY COLLEGE Houston, TX

Associate Degree, Liberal Arts, anticipated May 2013

DALE CARNEGIES LEADERSHIP TRAINING – Houston, TX

Completion of Intensive Leadership Training Course 2005

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