Customer Service Medical Billing
Resume:
Cristina Duron
Colorado Springs, Co 80916
Cell Phone 310-***-****
OBJECTIVE: Seeking front desk assistant position that utilizes my extensive multi-tasking skills, computer knowledge, customer care experience. As well as to maximize my organizing skills in a challenging work environment and would like to further my strengthen facility’s operation.
QUALIFICATIONS
More than five years of customer care experience. More than four years of etiquette phone.
Processing payments from customers. Warm, outgoing personality and ability to interact effectively and in a supportive manner with persons of all ages and backgrounds.
Extensive in computer knowledge.
Bilingual English and Spanish fluently in writing, reading and speaking.
Very well organized and able to work alone and with others.
EDUCATION
February 2012-August 2012, Los Angeles Harbor College, Medical Billing and Coding Certificate.
EMPLOYMENT
May 2008- June 2012 Lead Customer Solutions Best Buy
Responsible for daily coaching and training of financial services to new Operation employees.
Responsible for petty cash, balancing drawers for the store.
As a Front End leader I get called upon to find solutions for customer situations and provide positive experience for both business and customer.
Processing administrative paper work.
2006-2012 Phone Operator, Best Buy
Process Customer online orders proficiently.
Making sure the online orders are picked within a certain amount of time and provide excellent customer service over the phone at the same time.
Answering multiple phone calls, provide customer care over the phone.
Filling customer information, and helping customers’ process credit care payments.
Selling over the phone services to customers and opening new account for business owners.
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