Customer Service Data Entry

Alyssa Woods

**** ****** ** ***** ********, GA **083

Cell: 404-***-****

*****.******.*@*****.***

Objective

To obtain an administrative position to expand my interpersonal skills and proficiency in Microsoft Office programs, office technology and equipment, office procedures and management, document processing and design, communication skills, and decision making.

Education

Valdosta State University Valdosta, GA 2006-2010

Office Administration and Technology

Relevant Courses:

• Environment of Business

• Computer Technology for the Workplace

• Communications for the Workplace

• Intermediate Keyboarding

• Office Management

• Introduction to paralegals • Office Applications

• Administrative Office Procedures

• Applied Computer Technology

• Desktop Publishing

• Computer Systems

• Web Design & Multimedia

• Family law

• Pre-trial preparation

Tucker High School – Tucker, GA 2001-2005

High School Diploma

Key Skills

Office Skills: Faxing

Coping

Fed-Ex Type 40+wpm

Scanning Front-Desk Reception

Data entry

Computer Skills: MS Word

MS Excel

MS PowerPoint

Kardex Software MS Outlook

MS Access

Photo Shop MS Publisher

CHILD PLUS.net

Windows XP

Windows Vista

Experience

April 2010-

Assurant Specialty Property Support Associate II /Temp

Title Administrator; data entry for Ford, Hyundai, Volkswagen, and Toyota titles, sorted and shipped out Ford titles and lease documents using Fed-Ex Protocol, provided other clients titles locations using kardex software and inserted batches into lektrievers for easy access for future retrievals.

November 2010

Nissan of Union City-Union City, GA

Call leads to obtain sales from potential car owners.

May 2010-August 2010

Coastal Plain EOA Head Start –Valdosta, GA

Customer Service Rep/ Appointment setter

Intern

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the Mental health and disabilities coordinator. Maintained database (CHILDPLUS.net) and ensured the delivery of premium service to students. Recreated documents to input up-to-date information, and established booklets for training session.

December 2009-May 2010

Valdosta State University-Valdosta GA Lab Assistant

Maintain lab cleanliness, made sure all equipment was working properly (computers, scanners, copiers, printers), and help faculty and students use the software and equipment available.

Reference

References due upon request

Contact this candidate