Quality Assurance Management

MYLES S. MCQUATER

***** ******* *** • Euclid, Ohio 44123 • 216-***-**** (Mobile)

Email: *************@*****.***

OBJECTIVE

The position of Quality Engineer, utilizing extensive Quality Assurance industry standards and Quality Management Systems experience, Supplier Management experience (improve performance and reduce/prevent product (line) rejection), and an extensive aerospace, automotive, and steel industry experience.

SCOPE OF QUALITY EXPERIENCE

1. Supplier Quality Management (Supplier Approval & Control, Supplier Performance Management (Manage and Monitor Supplier Quality Rating, Scorecard, Quality Plans, Supplier Training (Quality Requirements)), Process Qualification & Control – Poor Supplier Focus, 3rd Party Certification (AS9100, ISO 9001),

2. Non-Conformance/Corrective & Preventive Action (Disclosure/Engagement/Reduction Plans/FAI/Inspection & Test) [CARs, QARs, SQARs, SCARs, SPARs, SDLs, etc]

3. Predictive Surveillance/Audits (QMS/Product/Process (CR, EIA, FOD, TOL, COP)/Special Process/Product Verification/Validation)

4. Continuous Improvement – Preventive Engagement - Process performance to reduce and/or eliminate line stoppage to customer

EXPERIENCE

Verify, Inc/VSC (Lockheed Martin Corporation), Irvine California January 2008 – Present

Supplier Quality Engineer - Supplier Quality Management - Support three major DOD (Lockheed Martin, Rolls-Royce, General Dynamics) companies managing major aerospace manufacturer suppliers (Goodrich, GE Aircraft, Alcoa, Goodyear, Crane Lear, Lord Corporation (Erie), Tri-State Plastics (Pittsburgh), etc) of diverse industries (forging, electronic components, structures, etc) in three states.

Blue City Steel, LLC, Maple Heights, Ohio January 2008 – February 2008

Metallographer – Steel Processing Quality Department (Temporary) – Conduct Quality Control Laboratory test.

Nationwide Children’s Hospital, Columbus, Ohio May 2007 – September 2007

Medical Buyer – Medical Devices/Supplies (Temporary) - Perform all buyer responsibilities for medical supplies in a hospital environments.

Steris Corporation, Mentor, Ohio March 2007 – May 2007

Quality Systems Auditor - Medical Devices (Temporary) - Perform audits of Quality Documentation for production of medical device and supplies.

Executive Premier Services, Columbus, Ohio June 2005 – January 2007 Assistant Manager, (Small Business) – Managed mobile automotive detailing business in three states.

QSS Group Incorporated (NASA), Brookpark, Ohio November 1987 – April 2005

Metallography Lab Manager (7 years) Managed and operated a state-of-the-art material analysis facility including implementing ISO 9001:2000 QMS to laboratory activity.

Senior Technical Specialist (10 years) – Laboratory Mechanical Test Specialist (Material Strength/NDT/NDE)

Cross Functional Assignments (NASA)

Computer Systems Administrator (5 years)

Project Representative (2 year Project) - IT Systems Project - Development/Implementation– Materials Division 280 staff

Clevite Technology, Incorporated, Cleveland, Ohio July 1984 - November 1987

Senior Research Technician – Metallurgy – R&D of Tungsten Carbide hard-face coating (Oil Drilling – Drill Cones) and hot press operation of Fe based PM performs (developed graphite lubricant slurry to reduce surface flaw effect (micro-cracks)) process improvement (Automotive). Laboratory Mechanical Test Specialist (Material Strength/NDT/NDE)

Union Carbide Corporation, Parma Ohio June 1973 - July 1984

Senior R&D Technician - Carbon Products – Carbon Graphite Electrodes R&D supporting electric arc steel production. In-Situ test utilizing NDT methods to monitor and control activity during 1st Bake production cycle, thus improving quality (life) of electrode in service. Include onsite (Bethlehem Steel) QA and continuous improvement responsibilities.

SKILLS

Quality Systems/Supplier Quality Management:

• Supplier/Vendor Surveillance Certification, Quality Systems/Special Process/Structured Surveillance, Supplier Management (Performance, Scorecard, Non-Conformance/Corrective Action)

• FAI /Source Inspection, Product Validation, Material Survey, and Corrective Action (C/A). Trained annually.

• ISO 9001 quality systems including AS9100 (Aerospace), Mil-I-45208

• Gap Analysis/Implementation/Certification ISO 9001 for a world-class aerospace facility (NASA 2004)

• NADCAP certified environment knowledge and experience (QA). ITAR Trained.

• ISO certification/CAPA – Quality Auditor in a 6 environment supporting medical devices manufacturing

Quality Assurance:

• Certification - Trained for QS compliance activities, auditing and extensive CAPA experience

• Knowledge and experience in various regulatory and quality standards/specifications

• Fully familiar with various quality standards including ISO9001/AS9100, Mil-I-45208, LM SIP 016.

• Full knowledge of quality specifications relating to design, manufacturing and testing of aerospace products

• ISO 9001:2008 experience – Steel Processing, hardware in a NADCAP certified environment

• Trained and implemented SPC quality in aircraft engine part production. DOD/FAA knowledge

• Quality Systems includes 6 manufacturing and lean methodology (working knowledge)

• Quality Assurance (Metallurgy/Metallography) – Tensile/compression, hardness, coatings thickness/weights, microscopy (grain structure), metal cleaning, chemical analysis (titration), NDT–eddy current (resistance), ultrasonic inspection (UT), fluorescent penetrate inspection (PT), welding, brazing

• Quality Inspection (Source Inspection) - Steel (Forged, Rod, Wire, Bar), Aircraft components, Heat-treating, coating (Chem. film, and metal processing (Passivation, anodizing), etc.

Environmental, Health, and Safety (EHS):

• EHS Enforcement Liaison – Regulatory compliance, training, audit activities, reporting, etc

• Managed and enforced all OSHA regulations including compliance, reporting, and record maintenance

• Fully responsible for all aspects of safety and environmental concerns audit/inspection preparedness

• Developed, reviewed, and modified safety procedures and policies in laboratory and plant environment

• Scheduled, participated, and conducted monthly meetings. Conducted orientation for interns and lab users

• Fully responsible for personal protection equipment (PPE) awareness, usage, and training

• Knowledgeable and experience with lock-out/tag-out procedures, eyewash stations, exhaust/ventilation testing

• Knowledgeable and experience with hazardous chemical, flammables, and compressed gases

Technical (Metallurgical):

• Managed and operated a world class Materialography (metals, ceramics, and polymers) analytical laboratory

• Provided analytical support to R&D. Microscopy (Optical/SEM), image analysis, failure analysis

• Managed ASG Database for laboratory activities, Trained and serviced research staff for user accessibility.

• Testing: Tensile, stress rupture (vacuum), fatigue, shear strength, impact test, bend test, tribology, NDT, etc.

• Thermal Analysis: Heat-treating (metallurgy) - TGA/DTA, etc.

• Processing: Welding (AWS D17.1:2001, AWS D1.1), Hot isostatic pressing, extrusion, blending, machining (lathe, milling, drill press, etc), hot pressing, forging (Alcoa (Wheel & Forge , Sifco Forge Group), wire drawing, brazing (induction, resistance), Passivation (ASTM A-967), Chemical Film (Mil-Dtl-5541), Black Oxide Coating (Mil-Dtl-13924D), Al Anodizing (Mil-A-8625F), pickling (embrittlement)

• Vacuum Technology: Specification, procurement, set-up, operations, preventive maintenance and repair

• Supervision: Coordinated all manufacturing activities of technicians, (Production, QA, EHS, procurement, HR.

Materials Knowledge:

• Perform materials R&D to optimize and characterize metallic and ceramic composites and monolithics

• Metals include steel, iron-based PM, aluminum, nickel, titanium, copper - Bar, wire, rod, powder /cloth metal, forging,

• Coatings (metal cloth, polymer, sizing), lubricants (graphite), reactive and non-reactive lubricants,

• Ceramic Fiber Specialist, intermetallic composite (TiAl, NiAl, FeAl), Carbon products - graphite electrodes

• Chemical Titration – pickling, borax dip, phosphate dip, phosphate permanganate, polymer coating, lubricant (Mil-Prf-46010G Solid film) coating

Education

Baldwin-Wallace College, Berea, Ohio

• 1994 - 1996 MBA, Systems Management and Leadership (Project Management) GPA 3.45

• 1988 - 1992 B.A., Business Administration (Finance/Marketing) GPA 3.10

Cuyahoga Community College, Cleveland Ohio

• 1983 - 1986 A.A., Business Administration GPA 3.00

Eastern Michigan University, College of Technology

• 1985 – Statistical Process Control (SPC) - Certificate

American Society Of Materials International (ASMI), Metals Park, Ohio

• 1990 – 1998 Metallurgy, Mechanical Testing, Metallography, Powder Metal Technology - Certificate

Real World Solutions (Statistics), Rocky River, Ohio

• 2001 – 2001 NASA On-site Training, Statistics For Engineers, Dennis Huff (Statistician) - Certificate

Lockheed Martin Command Center

• 2010 – QMS Surveyor Training and Certification

• 2011 – SQM Training (Supplier Performance, Auditing (Process), FAI)

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