Customer Service Technician

Ryan Brown

**** ******* ***

McDonough, Ga. *****

Phone: 770-***-****

Email: **********@*****.***

Summary of Qualifications

Received my Technical Certificate of Credit for 18 hours in Air Conditioning Technician Assistant course and an additional 19 credit hours in Heating and Air Conditioning Installation Technician. On the Deen’s and President’s List for the HVAC program. Provided assistance as a sheet metal fabricator and installer, worked as a Facilities Maintenance Technician working with electricity and commercial air conditioning systems. Worked as a repair technician on an assembly line. Customer service experience by working in retail.

Work Experience

10/2010- Present

Attended College and Worked Part-Time in HVAC

As I attended school I worked part time for Timco Heating and Air and Brown’s HVAC. Worked with large commercial units and helped Uncle and Father with residential units. Installed line sets, replaces motors and compressors. Recharged refrigeration for commercial and residential and repaired leaks in line sets. Installed duct work for residential houses and fabricated duck boxes.

11/2009- 8/2010

Briggs and Stratton Motors

McDonough, GA

Pressure Washer Repair Technician/Lead

Repaired broken pressure washers that came off the assembly line. Repaired/replaced the motors and pumps when necessary. In charge of group of pressure washer testers. Repaired computers when needed and reported numbers and repairs to Line Lead Technician.

4/2009 - 6/2009

Emcor/Aircond corp.

Smyrna, GA

Sheet Metal Helper

Helped the Mechanics in fabrication and installation of duct work in large construction sites. Demoed and installed large commercial sized Air Handlers and the duct systems.

4/2008- 8/2008

Emcor/Aircond corp.

Smyrna, GA

Facilities Maintenance Technician

Worked as a helper to the Electrician and HVAC Mechanic at a satellite earth station facility. Experience running wire, setting up breakers, cleaning coils, replacing hermetic compressers. Computer experience with Microsoft Exel.

02/2006- 04-2008

Lowes Home Improvement

McDonough, GA

Outside Lawn and Garden Customer Service

Assisted customers with their purchases. Sold garden products and worked long hours in the heat.

Education

Air Conditioning Technician Assistant Certificate

Southern Crescent Technical College. Griffin, GA

Heating and Air Conditioning Installation Technician Certificate

Southern Crescent Technical College. Griffin, GA

High School Diploma

Union Grove High School. McDonough, GA

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